Integrated e-Government Solution – Citizen Service Center

Together with 2 technology partners, we have developed an integrated citizen service center solution, named ProximCity.

ProximCity is the next generation e-Government solution embedding configurable mobile solutions, a self-service portal for citizens and a back-office solution for public administrations.

Rich mobile apps are available to citizens for online administrative procedures, incident reporting with geolocation and much more.

The hosted secure self-service portal is accessible 24/7 from a computer or mobile device. The most popular services are offered, like civil status, citizenship, childhood, daily life, culture, transport, etc.

The back office solution tracks all relationships between a public administration and its citizens. Requests, activities, emails, documents are centralized providing a 360 degree view of the citizen.

BPA 2015 Mobile Solutions – Take Your Enterprise on the Road

BPA 2015 mobile solutions will make your SharePoint experience unique and give your enterprise the mobility you need to stay competitive. We’ve designed our apps to make SharePoint your daily business tool by tracking relations, displaying contextual data with user-friendly ergonomics and keeping screens flexible and intuitive for end users.

Access any SharePoint or Microsoft Office 365 site from your device. Easily synchronize your favorite lists and content to access it offline. What else can you do? Read on to learn more about our easy-to-use features.

BPA 2015 mobile solutions

In each list, you can define one-click actions (such as Click to Call or Click to Localize) and select the fields to be displayed or searched using the search engine. You can select views to filter data as well.

Accounts

When you click the Localization icon, the map displays the current account’s address.

Location
In each Item Detail Page, such as the company page, you can select the related data you want displayed, including contacts, opportunities, attachments or other information. Track any relation you want; for example, you can see tasks associated with a project or contracts related to a customer. Easily navigate from a parent to a child item with our intuitive interface. You also can add new child items or search in the child items from the Item Detail Page.

including contacts

By clicking the configuration wheel, you can simply drag and drop the child lists you want to display. Track any relation with your mobile device!

configuration Crm mobile

With the iPad version, it’s even easier to navigate in the tool. In this example, an auditor can simply check compliance for audit questions during an inspection visit.

iPad

The parent data will be automatically prefilled when you add a new item in a list, making the process easy and straightforward. Customize further by defining the fields to be visible when editing or displaying an item. This will avoid the need to fill in every field when on you’re the road or offline. Offline content will be automatically synched when a connection is available

Offline content

Take a photo or add any existing picture from your device into SharePoint and keep the context. For example, take a photo from a signed contract and link it with a contact or opportunity. Or take a product picture and link it with an audit or non-conformance, even while offline.

add foto from your device into SharePoint

When a device has been configured, you can share the configuration with other devices and users. You can even prompt end users to import a configuration file.

  you can share the configuration with other devices and users

Inviting mobile users, granting site permissions and managing configurations is easy from our secured central platform. You can be sure only selected users have access to specified sites.

granting site permissions

Our mobile solutions are currently available for iOS—use BPA 2015 features with your iPhone and iPad! (Look out for our new Android version is expected at the end of the first quarter for 2015.) Take your SharePoint solution where you need it—on the road!

>> Download and test now!

Three Reasons Your CRM Software Must Be Mobile

sharepoint for iphone
Mobile capability for CRM software has rapidly evolved from a nice-to-have feature to a critical component of CRM software. Research firm Gartner reports that the CRM software market grew 12.5% in 2012, but they also predict that the market for mobile CRM will grow an astounding 500% by 2014. Here are three reasons why your CRM must be mobile-ready.

Your Employees Will Want It

A recent survey of executives by market research firm IDC, 31% of executives identified CRM as their “most-wanted” mobile app. The reasons are obvious. There is no shortage of studies to demonstrate that mobile capability of CRM programs boosts productivity. A recent Nucleus Research study reported a 14.6% productivity boost from mobile CRM. We expect our employees to do more, faster, every day. Giving them a platform to access their critical business tools anytime, anywhere, is the fastest path to that goal.

Your Customers Will Expect It

Mobile CRM brings you closer to your customers. According to a recent survey commissioned by marketing firm YP, nine of ten people report that they “almost always” have their mobile device with them. This year, mobile devices have become the top choice for accessing the Internet, surpassing PCs. No customer wants to hear that they can receive an answer to their question when you get back to the office. Customers and employees are increasingly living their lives on the go. There is an expectation that a vendor or service representative can access their data anytime, anywhere.

The Market Will Demand It

Instant access to accurate information is required to create and maintain a competitive advantage. Mobile CRM provides the ability to enter transactions and access data on the go, critical for building and maintaining accurate, up-to-date enterprise information and informing rapid decision-making. It is no longer adequate to wait hours or days for inventory to be updated, transactions to be recorded, and orders to be applied. In order to stay competitive in the current marketplace, business tools need to be at your fingertips, not on your desk.

BPA’s new mobile CRM Solution for SharePoint 2013 represents the latest in mobile CRM. For a free trial, visit BPA Solutions today.