Office 365 Quality and Risk Management

3 Reasons Why Office 365 Is the Ideal Platform for Quality and Risk Management

In our last article, we have mentioned security, audit and data loss prevention features that make Microsoft Office 365 the optimal platform for quality and compliance solutions.

Beside these features, there are major reasons why your organization should adopt Office 365 to improve the quality of your products and services.

Office 365 Quality and Risk Management

Lower Cost

A Forrester study demonstrated Office 365 delivers an ROI of 321 percent with a payback period of two months for the composite midsize organizations.

The study lists monetary benefits – more than $1M over 3 years – a midsize organization can expect:

  • Knowledge worker productivity gain
  • Savings from reduced IT support effort
  • Mobile worker incremental productivity gain
  • Savings from substituted Microsoft licenses
  • Savings from eliminated hardware, etc.

Office 365 Business Essentials starts at less than $5 per user/month which makes it accessible for any organization.

Better User Experience

From an end user perspective, Microsoft Office 365 provides an unequaled “one interface” experience grouping all important tools in a single page, like Office tools, reminders, emails, calendar and more.

Concretely, concerned users don’t need to login into different systems and switch interface to access documents, view important meetings, access emails or get alerts and reminders. This clearly improve user experience, productivity and reduce frustration to connect with different software.

Better Collaboration and Productivity

No other platform brings so many tools to improve collaboration and productivity. Teams and SharePoint bring great collaborative workspaces, including conferencing and discussions. Flow provides connectors to dozens of technologies and intelligent workflow features. Power BI brings the most powerful reporting tools. With Power Apps, end users can access data and documents with their mobile devices. Using forms, even external people outside from your company can interact with your organization.

BPA has developed the first and unique Quality and Risk management solution, natively built on Office 365, empowering collaboration, automating processes and improving quality.

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4 Features That Make Microsoft Office 365 the Optimal Platform to Run Quality and Risk Solutions

4 Features That Make Microsoft Office 365 the Optimal Platform to Run Quality and Risk Solutions

Quality is a pivotal part of every business, but Quality and Risk Managers know how difficult it can be to achieve or maintain. Quality and risk management solutions are available today to help manage these processes for you. However, they are virtually worthless if they don’t run on a secure and comprehensive platform.

4 Features That Make Microsoft Office 365 the Optimal Platform to Run Quality and Risk Solutions

Microsoft Office 365, a leading cloud-based service platform, offers robust, useful, and secure applications. One of these applications, SharePoint, enables companies to build efficient websites and services. Quality-focused technology providers today, such as BPA Solutions, offer quality and risk management solutions built on SharePoint, incorporating all the benefits that Office 365 has to offer.

Read about 4 Office 365 features that provide optimal security and risk mitigation tactics for quality and risk solutions below.

  1. Data Loss Prevention

Aside from your employees and customers, data is the most valuable asset of your business. Office 365 provides data loss prevention (DLP), which helps your organization protect sensitive information and prevent leaks. Office 365 DLP puts the power into your organization’s hands, giving it the control to identify, monitor, and automatically protect sensitive information across SharePoint and other applications.

  1. Information Management Policies

How you handle your content and information can vary based on industry, company size, or many other factors. Through SharePoint, information management policies enable organizations to control and monitor activities, such as content retention timeframes or which actions users are allowed to take with that content. Some of the predefined policies include retention, expiring out-of-date content, and auditing of document usage.

  1. Information Rights Management

Building on the last point, it is critical to set policies to make sure your business-critical information stays within your business’s walls. Office 365 Information Rights Management (IRM) helps prevent sensitive information from being printed, forwarded, saved, edited, or copied by unauthorized people.

  1. Auditing

Quality and Risk Managers know the destructive reality of having “too many cooks in the kitchen.” That’s why they need to have a clear log of who’s made what change and when. The Office 365 auditing feature tracks changes made by users to documents and other items on your SharePoint quality solution.

BPA Solutions has recently released a new edition of their BPA Quality solution, which is built on top of Office 365, infusing all of the features listed above into the solution and immediately integrating with other Microsoft technologies.

To learn more about BPA Quality on Office 365 and begin improving your quality and risk processes, contact a BPA quality expert or read more here.

The Customer is Key: Why a Digital QMS is Core to Business Success

Little is more important to your business than your customers. They are the heart of your business – what keeps your people employed and your products and services in production. This is why keeping your products and services in compliance with the top quality standards, such as ISO 9001, is so important – high quality leads to happier customers.

But keeping in compliance with these standards isn’t always easy, particularly if you aren’t currently using an automated QMS solution. Find out the 3 top ways an automated QMS solution can help you stay in compliance, and keep your customers happy below.

  1. Automation means faster resolution

Quality issues with your product or service are always a frustrating task to resolve, but they become even more frustrating if it’s hard to target where the issue stems from. This is where non-automated QMS processes fall short. If your Quality processes rely on your employee’s ability to, and patience with, sifting through mounds of paper or folders of Excel files, your ability to recognize quality issues or improve them is significantly stunted. Automating these processes, however, gives you the ability to more easily identify performance, find holes in processes, non-compliance with various mandates, and more – enabling you to attain faster resolution, and ultimately, keep up with customer expectations.

  1. Consistency keeps you competitive

Part of maintaining a high quality product is maintaining consistency. But maintaining consistent quality goes beyond the product itself. Your processes behind the scenes must also be consistent. This is where an automated QMS can help. An automated QMS can help you control your processes by enabling you with clear targets, clear metrics, and the ability to adjust accordingly. With more control, and ultimately, higher consistency with your processes, you’re bound to produce a consistent quality with your products, maintaining your ability to keep up with your competitors and maintain (even obtain new) customers.

  1. Obtain recognition as a leader in quality

One reason that many organizations seek ISO 9001 compliance is the corresponding recognition as an organization with high quality standards. Nothing screams “we care about our customers” more than proving to them that producing a high quality product is a goal of your organization – and automation helps you get there. With an automated QMS solution, your organization is equipped with the tools to more easily view gaps in quality, avoid potential operational risk, maintain consistency in the quality of your product and the quality of your processes, and finally – meet the ISO 9001 compliance.

If your customers are the true heart of your business, show them that producing a quality product or service for them is your top priority. Obtain ISO 9001 compliance by automating your Quality Management processes with an automated QMS solution.

BPA Quality is dedicated to helping your organization achieve success. Download our eBook or contact one of our quality specialists today to learn more.

Medical Device Quality Management Software for Small Businesses

Quality management software for medical device manufacturers is usually complex, expensive and out of reach for small and medium companies.

However this is no longer the case, BPA has just released an integrated quality and risk management software, affordable, flexible and adapted to small and mid-sized medical device companies. A new digital signature module has been developed to comply with 21 Part 11 CFR regulations (view video here).

Built on the CFR 21-compatible Microsoft Office 365 technology, BPA Quality and Risk Management is a cloud-enabled, secure, and scalable solution, delivering superior document management, workflow, collaboration and reporting tools in one single interface and providing an unequaled user experience.

No need for cumbersome and costly paper systems anymore, our digital QMS software facilitates communication between siloed departments, increases efficiency with automated processes and saves cost.

Office 365 + BPA Quality is the ideal QMS solution for small and mid-sized medical device companies.

Read more about BPA Quality

How a Quality Approach will facilitate Your GDPR Journey

GDPR will be enforced in 4 months. Any company located in Europe or dealing with European companies will be impacted.

To be compliant, organizations have to answer complex subject access requests, track data assets, manage voluminous GDPR documentation, plan audits, identify risks, and set controls, paying out exorbitant fines if any breach occurs.

When reading the new regulation, this sounds horribly complex.

So, where should you start? How can you make it work for your organization?

Let’s take a closer look at important GDPR management processes:

  • Identify data-related assets
  • Lead GDPR assessment audits
  • Identify risks and non-conformances
  • Implement controls and corrective actions
  • Treat customer requests
  • Set objectives and indicators

Does it sound familiar to you?

These processes are exactly the same as in a Quality Management System (QMS). This is great news because you can reuse the same QMS approach to manage your GDPR system.

From a regulation point of view, GDPR is not very different from ISO 27001 for IT security. We can imagine the upcoming versions of ISO 27001 or even ISO 9001 will include the main GDPR requirements.

In practice, it is a good option to include your quality team in your GDPR project journey as they are already familiar with the processes and tools.

BPA Solutions has developed an all-in-one GDPR compliance solution built on our proven and award-winning quality and risk management software. BPA GDPR Compliance runs on the GDPR-compliant Microsoft Office 365 technology.

BPA makes GDPR compliance easy and affordable.

Learn more about our GDPR solution

3 Reasons to Move Away from Paper-Based Quality and Risk Processes

If you’re part of the Quality and Risk Management team at your organization, you know that the job isn’t easy. Avoiding or mitigating risk to maintain the highest quality for your company’s product or services oftentimes entails numerous disparate and even tedious processes. Further complicating things – many organizations today still rely on paper-based processes: hundreds of disconnected, hefty Excel files, a seemingly endless number of filed-away compliance documents, and more.

Luckily, in today’s technology era, there are integrated digital solutions that exist to simplify the jobs of Quality and Risk Managers. The problem? Not everyone is embracing digital transformation. If you’re still finding yourself buried in Excel files or stacks of paper documents, here are 3 reasons you should embrace a digital QMS solution.

  1. Efficiency is key to any organization

Regardless of what industry you’re in – you and your colleagues don’t have time to waste sifting through stacks of paper documents or clicking through Excel files. It’s a massive waste of time, energy, and ultimately – company dollars. In fact, companies today can lose up to 20-30% of revenue due to inefficient processes. Stop sifting through piles of paper and move to an automated system to increase efficiency and reduce unnecessary company spend.

  1. Reliance on paper increases risk

If you are focused on quality and/or risk management, your job is to reduce potential risk in your business – not add to it! So why rely on cumbersome processes that could potentially increase room for error? What happens if that Excel file containing patient or customer information gets unintentionally deleted, or that intake form lands in the trash rather than a file cabinet? The truth of the matter is that relying on paper-based processes pokes holes in your ability to maintain quality in your organization – widening your room for error and opening your business up to risk.

  1. Digital QMS solutions put the power in your hands

What if you could manage all your company’s important documents in one integrated system, in a format that enables you to easily identify compliance issues, areas for quality improvement, and KPIs? That’s what going digital with your Quality and Risk processes allows you to do. Having this information easily accessible and identifiable to those in management puts the power back into your hands. Rather than feeling lost, confused, or frustrated, your QMS can enable you to feel empowered and in control of your business.

Move away from archaic paper-based quality and risk management processes and adopt a digital solution to reduce cost, increase efficiency, and empower your organization – fulfilling the highest quality your organization can and the necessary compliance mandates. To learn more about the benefits of moving to a digital QMS solution can empower your organization, contact one of our quality experts at BPA solutions or read more here.

Build No Code Solutions Loved by Users

Does your organization hesitate between make or buy decisions for building business solutions? This shouldn’t be the case anymore.

You can never have too much time, money, know-how, or technical resources when building solutions for your most pressing challenges. Unfortunately, those are the components that are most often in short supply.

Many companies are hesitant to build applications for business that only they understand. But that doesn’t mean they don’t need them.

In-house development is rarely your core business. Developing in-house solutions is complex, costly and time-consuming. Hard-coded solutions are not flexible enough to meet continuously changing business processes and become obsolete when developers leave. Understanding business needs is challenging for IT professionals. Mostly, business has no control over IT solutions.

Embrace a No-Code approach to building the solutions with the resources you have today.

With BPA no-code solution builder, business people can create solutions in days, with a great user experience. Give the control back to business people when they need solutions that are quickly available and flexible to evolve with always changing processes. Spend time on business initiatives, not development efforts.

With BPA, you can re-allocate developers to configure, customize and improve solutions instead of starting from scratch and re-inventing the wheel again and again (don’t redevelop the bricks!).

By adopting BPA’s no-code approach you get simplified and streamlined LOB solutions with an efficient user experience. You can focus back on your business and save development cost.

BPA no-code solution builder is built on Office 365, including all the tools needed for scalable, secure and efficient apps to run on any device, anywhere.

BPA Quality and CRM apps are built with solution builder, take a look at our discovery sites.

The Ideal CRM Solution Dedicated to Small Businesses

Small and mid-sized businesses are strongly impacted by poor sales efficiency and complex CRM systems.

Financially fragile, small organizations are affected by revenue losses & poor conversion rates, they have no option for dedicated CRM resources and no time/money for complex CRM solutions.

An adapted CRM solution is critical for small companies to better know conversion rates and increase sales efficiency. Because sales processes evolve rapidly in small businesses, the CRM system needs to be very flexible. It has to work tightly with Microsoft tools used by sales teams. Ideally, important end user tools – like calendar, reminders, emails, collaboration, Office apps, CRM system – need to be in the same interface (yes, it’s possible!).

Big CRMs are costly, complex, not flexible, and not adapted to small organizations. These complex tools require dedicated resources and extra costs to work normally.

BPA CRM is an out-of-the-box solution dedicated to small businesses. It’s easy to use, efficient and cost-effective. The solution is built with 30+ modular functions. Non-IT persons can adapt the system very quickly.

BPA CRM runs on Office 365, including tools like instant discussions, team collaboration, Office applications, workflow automation, mobile solutions, powerful reporting and more.

BPA CRM probably gives the best user experience, because important end user tools are available in the same interface.

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BPA Quality Was Nominated by the European SharePoint Community

The European SharePoint and Office 365 Conference just terminated two weeks ago in Dublin, Ireland. 2,000 developers, IT professionals and Business Decision Makers have attended to learn from the world’s best SharePoint, Office 365 & Azure speakers.

We are very excited to have been nominated twice with BPA Quality, by the conference organizer, as finalist for the most innovative SharePoint solution and best Office 365 add-in.

This year the awards went to LiveTiles and KanBo! Congratulations, well-deserved!

“I’m very happy of this nomination because the competition is big. Congratulations to the whole BPA development team which has worked really hard to release our 365 apps. We have succeeded our challenge to have one single solution running on SharePoint 2013, 2016 and Office 365, with almost the same code.”
Dr. Boris Lutz, Founder & CEO at BPA Solutions

BPA Quality can now be installed in your Office 365 tenant. All native features from Office 365 are available, like instant discussions, collaboration, Office applications, workflow automation, mobile solutions, powerful reporting and more. The solution includes 30+ BPA modular functions to customize the solution to your needs, with no code. Power users are autonomous to extend the solution.

“It’s a fantastic opportunity for quality teams all over the world to have a ready-for-use digital quality and risk solution available in the Microsoft 365 cloud, including tools like PowerApps, Flows, Power BI, Forms, Teams and more.”
Belinda Schöni, Co-Founder & CEO at BPA Solutions USA LLC

Automation is the key to running an effective quality program. Become accustomed to lower risk profiles and simpler engagement on quality approaches. With BPA Quality and Risk Management, you can take a templatized approach to the most common quality and risk management functions and internal controls—keeping your focus where it belongs: on your business.

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