Organizational Roles, Responsibilities, Collaborator Skills & Training, Knowledge Management

The leadership section of ISO 9001:2015 describes that roles and responsibilities must be assigned, communicated and understood.

The organization chart makes it easy for end users to understand the organization functions with their responsibilities.

Organization Chart

By drilling down the organization chart, end users can view the related sub processes a process owner is responsible for and the assigned collaborators for this responsibility.

Process Owner


Collaborator competencies and training are tracked in the software. This ensures skills are developed and maintained within your organization.

Collaborator

Using wiki libraries, selected contributors can write knowledge articles, best practices and lessons learned, including multimedia content.

Deming