Team-oriented quality

Switching from Individual to Team-Oriented Quality

BPA Quality on Microsoft Teams

Team-oriented quality and instant collaboration with BPA Quality software on Microsoft Teams.

Compliance is not the matter of just a few individuals (usually a “Quality Team”) but the concern of everyone in an organization. As a result, a centralized quality department is not enough to deliver a quick and efficient process improvement outcome.

Historically, quality circles were successfully introduced by organizations for implementing job-related quality improvement processes. The question is how to do this in a digital world?

The answer is to replace traditional email-oriented workflows by flexible “problem-solving” teams.

Microsoft Teams brings tools to instantly create teams and select members with instant collaboration capabilities on any device.

Our latest generation of quality software runs on Microsoft Teams, bringing agile team-oriented quality improvement capabilities with increased reactivity through instant conversations.

Together with Microsoft, we investigate new areas to deliver modern productivity tools for frontline and back-office workers, on any device.

Ask us for an online presentation.

Plan management reviews with BPA and Planner

Better Plan Management Reviews with BPA Apps and Microsoft Planner

Management Review Planner

Management review task plan and checklist with Microsoft Planner.

The management review is an important tool for continual improvement required by ISO standards.

It’s not easy to plan management reviews, because a lot of tasks are required before, during and after the review.

Microsoft Planner is a great tool for planning management review tasks. The interactive board provides a comprehensive summary view of all tasks grouped by bucket. Once a task board template has been prepared, you can duplicate it easily for each management review. Tasks simply need to be assigned to the different collaborators. The task board works like a checklist, tasks are ticked when completed. Responsible persons view their own tasks in Microsoft Teams or Planner.

The BPA Quality software is the place to get all the needed data to perform a management review, like objectives, performance indicators, audits, nonconformities, risks and compliance documents. Decisions and actions taken during the review will be logged in the software. The review report can be generated in a mouse click, avoiding costly manual consolidation work.

BPA and Planner solutions work together in the same interface (Teams or SharePoint) to provide a solid management review system, by combining all the needed data with an efficient task planning platform. Generally, this combination doesn’t limit to management reviews and could be used for managing projects.

Jointly with Microsoft we help customers to go a step further, by exploring new disruptive areas, and reach customers success with Office 365 technologies.

Ask us for an online presentation.

Power BI Reports

Introducing BPA Reports on Power BI

Power BI Reports

Reporting is the ultimate layer any software must provide for communicating business critical insights to decision makers.

BPA is releasing new prebuilt business intelligence reports – built on Microsoft Power BI – ready to be plugged in our Office 365 modern app for quality and compliance. These reports have been designed to answer quality and compliance managers most pressing challenges, regarding subjects like:

  • Document management and training
  • Audit coverage and performance
  • Customer feedback and satisfaction
  • Job and collaborator competencies
  • Nonconformity management
  • Risk trends and monitoring

State of the art reports are built on the most advanced BI technology and provide meaningful indicators presented in modern graphics, like maps, matrixes and cards. End users can click on interactive dashboard to drill down reports or select values in slicers to filter graphics.

Responsive dashboards are accessible on desktop and mobile devices by frontline workers or collaborators on the move.

>> Contact us to know more

Risk Power BI Report

Risk management dashboard presenting risk scores in heatmap and risk trends.

Workflow Automation

Releasing Workflow Automation Set for Ultimate Document Management

Document Workflow Automation

We have designed a set of 13 automated workflows – built on Microsoft Power Automate – for simplified document approval, publication and training. Workflows are generic to cover the needs of most organizations and very flexible to be adapted if needed.

They include automated rules to trigger actions and notifications which reduce manual work, avoiding document confusion, reducing time to publish documents, and making sure collaborators understand these documents. These actions are performed by automated workflows:

  • Document creation from any document template
  • Unique document identification
  • Request approval for new documents, revisions and archiving
  • Document review, approval and publication with easy approval on any device
  • Full traceability on review, approval, and training receipts
  • Archiving of completed review, approval, training receipts

Optionally, we provide an eSignature add-in which can be used together with these workflows for additional security, like required by medical regulations.

Workflows are ready to be imported and plugged with the next coming modern apps for quality on Office 365. With little effort, our teams can help clients to plug workflows on their classic version of BPA Quality.

>> Contact us to know more.

medical-services

Simplify Medical Device File Management with BPA Software

Medical Device Files

Automated provisioning of medical device files with Power Automate and BPA software.

Medical device companies need to comply with regulations like ISO 13485, FDA part 11 and MDR to obtain a conformity mark to distribute their products.

One of the requirement is to establish and maintain medical device files, including medical device intended use and instructions for use, labeling, product specifications, and more.

It’s difficult to maintain accurate technical file templates across the whole organization for all products. Each file is usually linked with a specific approval process and the whole document set should inherit some document properties.

BPA has developed a Power Automate workflow to provision medical device files for any product by submitting a simple request. The needed file structure is automatically generated and each file is associated with an independent approval workflow. Automated rules will update file properties with the right product or project.

As a result, organizations have an automated system to generate accurate medical device files with no risk of manual error. Automated rules and approvals drastically reduce time to prepare the needed technical documentation.

The medical device file module can be easily configured with your BPA software on Office 365.

>> Ask us for a demonstration

 

software-flowchart

Announcing Software Validation Package with BPA Apps

Software Validation Flow

The BPA software validation package includes documents mentioned in this process flow.

In regulated industries, it’s required to validate any software which has an impact on the delivered products. The concerned software are typically used for design and development, production, monitoring and measurement, quality and document management activities.

According to ISO 13485:2016, MDF and FDA, evidence is required that the software specifications are continuously in accordance with user requirements.

For many reasons, software validation is beneficial for organizations. It saves money by discovering weaknesses or defects before installing the software (hazard analysis). It helps to select the most suitable software and complete the project on time, without exceeding the budget.

Software validation requires several questions to be answered, like:

  • what is the purpose of the software?
  • what makes you think that the software is functional?
  • can you tell when the software is not working?
  • what are the risks of software shutdown and what will be the impacts?

As a Quality, Risk and Document Management editor, our software is concerned by validation. We are currently working on a software validation package to help clients with the BPA software validation. The package includes several documents and templates mentioned in the above process flow.

The BPA software validation package is the most economic option for organizations to validate our software. Still, complete test cases and evidence need to be prepared by the client, based on the deployed software modules and configurations done.

>> Contact us to know more

 

simplify-audits

Simplify Audits & Inspections with the New Audit Power Apps

BPA Audit & Inspection App on Microsoft Power Apps.

The audit app is dedicated to auditors or inspectors working on the field, on production lines, or visiting stakeholders. It can be used with a mobile device anywhere, even when no internet connection is available. The app runs on a web browser or Microsoft Power Apps.

The app is designed to work together with BPA Quality on Office 365. The audit preparation, like selecting questions is done in the full-featured BPA software. Follow-up actions are also tracked in the back-office software, together with dashboard and Power BI reports. Prebuilt workflows – running on Power Automate – automate the whole audit process.

The audit app reads data and questions from the BPA software. While auditing in offline mode, data will be stored in the app and uploaded to the BPA software once a connection is available.

For each question, auditors can touch the screen to set compliance and take photos, record voice or upload documents as proof of evidence.

As a conclusion, the BPA Audit App brings auditors & inspectors the best experience while auditing, even when no connection is available. The back-office full-featured BPA software consolidates audit data together with other modules to continually improve compliance and performance.

>> Ask us for a Product Presentation

 

 

 

Workflow Automation

Introducing New Prebuilt Workflow Templates on Power Automate

Automate Processes With Workflow Templates

Process automation is a key factor when working with our business software solutions. By automating processes, organizations reduce time to run processes, reduce manual work and related errors, and improve performance.

We have developed prebuilt workflow templates with Microsoft Power Automate, ready to be used with our software solutions. Workflows have been designed based on good practices learned from previous projects, and years of experience in the compliance area plus Power Automate technologies.

As a result, our workflow templates cover 95% of clients expectations with no need to spend time reengineering processes. Yet, they are agile enough to be adapted if needed. Clients can simply import workflows and connect them to their BPA software.

Prebuilt workflows have been built to match our new coming BPAQuality365 modern app. They can also be used on top of our existing Quality 365 classic app, with little adaptations. Existing workflows will be constantly improved and new ones will be developed in the future.

>> Discover our Workflow Templates

Audits Made Easy, Even Offline

Audits Made Easy with the New Audit Power Apps

Audit management is not a straightforward process and includes different steps for planning & preparation, execution, follow-up, and closing.

At BPA, we have developed tools to simplify the overall audit process:

  • The audit module in BPA Quality is the place to plan and prepare audits by selecting questions for any quality standard or inspection type.
  • An automated workflow send reminders to the concerned persons and calendar invitations to auditees.
  • While auditing, the new Audit Power Apps is used by auditors anywhere, even offline, to set question compliance by touching the screen, take photos and record voice.
  • Back in the office, auditors review data and multimedia in the BPA Quality software, and track follow-up actions until they are effective. Powerful BI reports present consolidated audit metrics.

By providing the right tools for the right activities, we maximize auditors experience throughout the whole audit process.

Audits Made Easy, Even Offline

The new Audit Power Apps is designed for maximal user experience while auditing.

The audit Power Apps is designed to run on tablets or phones and gives ultimate experience while auditing, even when no Internet connection is available.

The full-featured BPA Quality software is used to prepare audits, select questions, collect auditors data and multimedia (from the audit Power Apps), track follow-up actions, and display BI reports.

Audit page with related questions in the BPA Quality software.

Process automation (using Power Automate workflows) makes sure the concerned people are reminded about the audit, and ensure follow-up actions are completed and efficient.

By providing the right tools when they need it, we maximize auditors experience, simplify the overall audit process, and enable continual improvement.

>> Request for a Free Trial

TeamsAppVideoScree

Introducing BPA List Search App on Microsoft Teams

Search and share information from BPA directly within a chat conversation in Microsoft Teams.

Over the past months, we investigated different ways to achieve 2-ways communication between our SharePoint apps and Microsoft Teams. First, we explored a new way to solve problems with instant discussions. Secondly, we looked at adaptive cards to better interact with external stakeholders.

Today, we proudly introduce a new app to search and insert information from BPA directly within a chat conversation in Teams. The app prevents users to switch context away from the discussion, find the needed information in BPA and return back in Teams to continue the conversation.

The BPA List Search App works with desktop, web and mobile versions of Teams. In one click while discussing, allowed users can start the app and search for a specific record in a list. Matching records will be displayed by typing. When selecting a record, an easy-to-read card will be appended in the conversation, showing record information with a button to open contextual details in the BPA software (and BPA software will soon run on Microsoft Teams as well).

For example, you can use the app to retrieve a specific nonconformity while discussing with your compliance team. By opening the nonconformity in BPA, your team gets all details about the current incident. In a different context, while discussing with your sales team, you could search for a specific sales opportunity and share details.

The BPA List Search App brings useful business information to workers on the field or on the shop floor and back-office collaborators, anywhere, on any device, when they need it. The app covers the gap between structured business content (in BPA apps and SharePoint) and unstructured instant discussions in Teams.

As a result, people take faster decisions and organizations, processes become more efficient.

At BPA, we truly believe instant collaboration is becoming the next move in digital transformation.

Contact us if you’re interested to view a product demo or use it for your organization.

>> Access the BPA List Search App Page