TeamsAppVideoScree

Introducing BPA List Search App on Microsoft Teams

Search and share information from BPA directly within a chat conversation in Microsoft Teams.

Over the past months, we investigated different ways to achieve 2-ways communication between our SharePoint apps and Microsoft Teams. First, we explored a new way to solve problems with instant discussions. Secondly, we looked at adaptive cards to better interact with external stakeholders.

Today, we proudly introduce a new app to search and insert information from BPA directly within a chat conversation in Teams. The app prevents users to switch context away from the discussion, find the needed information in BPA and return back in Teams to continue the conversation.

The BPA List Search App works with desktop, web and mobile versions of Teams. In one click while discussing, allowed users can start the app and search for a specific record in a list. Matching records will be displayed by typing. When selecting a record, an easy-to-read card will be appended in the conversation, showing record information with a button to open contextual details in the BPA software (and BPA software will soon run on Microsoft Teams as well).

For example, you can use the app to retrieve a specific nonconformity while discussing with your compliance team. By opening the nonconformity in BPA, your team gets all details about the current incident. In a different context, while discussing with your sales team, you could search for a specific sales opportunity and share details.

The BPA List Search App brings useful business information to workers on the field or on the shop floor and back-office collaborators, anywhere, on any device, when they need it. The app covers the gap between structured business content (in BPA apps and SharePoint) and unstructured instant discussions in Teams.

As a result, people take faster decisions and organizations, processes become more efficient.

At BPA, we truly believe instant collaboration is becoming the next move in digital transformation.

Contact us if you’re interested to view a product demo or use it for your organization.

>> Access the BPA List Search App Page

ExtensionScreen

Introducing BPA Power Extensions on Office 365

BPA Power Extensions are powerful add-ins to extend capabilities of your existing BPA software on Office 365.

BPA Apps run on SharePoint with Office 365 and natively interface with technologies like Microsoft Teams for instant collaboration, Power Apps for mobile solutions, and Power Automate for process automation. With BPA Power Extensions, organizations will discover the almost unlimited capabilities of Office 365 by using our business applications. We have grouped extensions in 3 groups, by technology:

Instant Collaboration with Teams Apps

Microsoft Teams is used by millions of users for instant collaboration. Teams can be used as “interface” to BPA Apps for accessing or adding data. A new App had been released for searching and sharing business information in BPA Apps while discussing in Teams, without leaving the chat box (view video here: BPA List Search with Teams)

Workflow Templates on Power Automate (Flow)

Microsoft Power Automate, formerly named Flow, is becoming the most powerful process automation tool on the market, bringing a lot of cross-technology automation capabilities and connectors. We have developed prebuilt workflow templates to be plugged in your BPA Apps, like compliance document, nonconformity or audit workflow sets. Process automation brings information to the concerned users on the tools they are working with, productivity is improved and cost is reduced.

Mobile Solutions on Power Apps.

We are working on mobile solutions with Power Apps to give the best user experience and ergonomics for processes like inspection, audit or incident reporting. These mobile apps run on mobile phones and tablets, and can be used by workers on the field or production lines to register incidents or controlling items by taking photos, videos or recording voice.

>> Access the BPA Power Extensions Page

 

Improving Cross-Company Collaboration with BPA, Teams & Office 365/SharePoint

Improving cross-company collaboration, with Teams, Power Apps, Power Automate and BPA Quality on SharePoint/Office 365.

Cross-company collaboration is complex, even in the digital world. Emails remain the traditional way to communicate with suppliers, customers and external stakeholders. However, emails are personal, not formatted and not very efficient. Using self-service portals with external stakeholders is a better alternative, however it’s more complex to setup, cost is higher and portals are not flexible to adapt.

Microsoft Teams with Office 365 brings new tools for improving communication with internal or external stakeholders. Teams is a tool for instant discussions, meetings, and file sharing. It’s now possible to post forms in Teams (using adaptive cards), which opens new doors for better cross-company collaboration.

This disruptive scenario presents a client organization improving collaboration with a major supplier using Teams. By receiving a supplier nonconformity, the client register the incident using a mobile device and the supplier gets an automatic Teams alert. A form is posted to the supplier to determine actions regarding the nonconformity. Finally, the supplier gets periodical performance indicators from the client.

In this example, Teams is used as an “unstructured” front-office collaboration tool while BPA Quality is the structured back-office software to track all data, decisions and actions. Teams is well adopted by growing number of organizations. New cool features are expected soon, like Talkie Walkie, task management, bringing Teams to shift workers and the shop floor.

At BPA, we think instant collaboration is the future of Quality. By replacing inefficient emails, heavy portals and traditional task workflows, instant collaboration improves communication with internal and external stakeholders. Benefits are numerous, sharing Teams with external users involves no additional cost for the client (Teams is part of Office 365) and it’s no charge for external stakeholders (they get invited by the client).

As a conclusion, BPA software and Office 365 provide new tools to reach Quality 4.0 and improve cross-company collaboration. This no-code scenario can easily be configured and implemented for any type of organization.

Request for a BPA Quality Free Trial Now !

Conversation Flows for Problem Solving – ASQ Conference 2019

Disruptive approach to investigate and solve problems by using conversation flows with BPA Quality and Microsoft Office 365 technologies, presented at ASQ Conference 2019.

The whole demo is a fully configurable no-code scenario and includes the following Office 365 technologies: Power Apps for the mobile app, Teams for the conversation flow, BPA Quality on SharePoint as QMS tool and repository, Power BI as reporting tool and Flow as automation tool.

The video presents the following scenario: a nonconformity or incident is declared using a customized mobile app, including photos and geolocation. The nonconformity details are sent to a conversation flow and team members are instantly alerted. Teams members can simply start discussions and meetings by replying to the nonconformity. The whole investigation process happens in the conversation flow until CAPA actions are assigned.

Together with Office 365 technologies, we bring tools to improve traditional business process workflows.

Benefits are obvious, instant discussions and meetings can help taking faster decisions, reducing costs and improving customer satisfaction.

This scenario was presented live during the ASQ Conference 2019 in Fort Worth, Texas.

Request for a BPA Quality Free Trial Now !