Simplify Audits & Inspections with the New Audit Power Apps

BPA Audit & Inspection App on Microsoft Power Apps.

The audit app is dedicated to auditors or inspectors working on the field, on production lines, or visiting stakeholders. It can be used with a mobile device anywhere, even when no internet connection is available. The app runs on a web browser or Microsoft Power Apps.

The app is designed to work together with BPA Quality on Office 365. The audit preparation, like selecting questions is done in the full-featured BPA software. Follow-up actions are also tracked in the back-office software, together with dashboard and Power BI reports. Prebuilt workflows – running on Power Automate – automate the whole audit process.

The audit app reads data and questions from the BPA software. While auditing in offline mode, data will be stored in the app and uploaded to the BPA software once a connection is available.

For each question, auditors can touch the screen to set compliance and take photos, record voice or upload documents as proof of evidence.

As a conclusion, the BPA Audit App brings auditors & inspectors the best experience while auditing, even when no connection is available. The back-office full-featured BPA software consolidates audit data together with other modules to continually improve compliance and performance.

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Automate Processes With Workflow Templates

Introducing New Prebuilt Workflow Templates on Power Automate

Automate Processes With Workflow Templates

Process automation is a key factor when working with our business software solutions. By automating processes, organizations reduce time to run processes, reduce manual work and related errors, and improve performance.

We have developed prebuilt workflow templates with Microsoft Power Automate, ready to be used with our software solutions. Workflows have been designed based on good practices learned from previous projects, and years of experience in the compliance area plus Power Automate technologies.

As a result, our workflow templates cover 95% of clients expectations with no need to spend time reengineering processes. Yet, they are agile enough to be adapted if needed. Clients can simply import workflows and connect them to their BPA software.

Prebuilt workflows have been built to match our new coming BPAQuality365 modern app. They can also be used on top of our existing Quality 365 classic app, with little adaptations. Existing workflows will be constantly improved and new ones will be developed in the future.

>> Discover our Workflow Templates

Audits Made Easy, Even Offline

Audits Made Easy with the New Audit Power Apps

Audit management is not a straightforward process and includes different steps for planning & preparation, execution, follow-up, and closing.

At BPA, we have developed tools to simplify the overall audit process:

  • The audit module in BPA Quality is the place to plan and prepare audits by selecting questions for any quality standard or inspection type.
  • An automated workflow send reminders to the concerned persons and calendar invitations to auditees.
  • While auditing, the new Audit Power Apps is used by auditors anywhere, even offline, to set question compliance by touching the screen, take photos and record voice.
  • Back in the office, auditors review data and multimedia in the BPA Quality software, and track follow-up actions until they are effective. Powerful BI reports present consolidated audit metrics.

By providing the right tools for the right activities, we maximize auditors experience throughout the whole audit process.

Audits Made Easy, Even Offline

The new Audit Power Apps is designed for maximal user experience while auditing.

The audit Power Apps is designed to run on tablets or phones and gives ultimate experience while auditing, even when no Internet connection is available.

The full-featured BPA Quality software is used to prepare audits, select questions, collect auditors data and multimedia (from the audit Power Apps), track follow-up actions, and display BI reports.

Audit page with related questions in the BPA Quality software.

Process automation (using Power Automate workflows) makes sure the concerned people are reminded about the audit, and ensure follow-up actions are completed and efficient.

By providing the right tools when they need it, we maximize auditors experience, simplify the overall audit process, and enable continual improvement.

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Introducing BPA List Search App on Microsoft Teams

Search and share information from BPA directly within a chat conversation in Microsoft Teams.

Over the past months, we investigated different ways to achieve 2-ways communication between our SharePoint apps and Microsoft Teams. First, we explored a new way to solve problems with instant discussions. Secondly, we looked at adaptive cards to better interact with external stakeholders.

Today, we proudly introduce a new app to search and insert information from BPA directly within a chat conversation in Teams. The app prevents users to switch context away from the discussion, find the needed information in BPA and return back in Teams to continue the conversation.

The BPA List Search App works with desktop, web and mobile versions of Teams. In one click while discussing, allowed users can start the app and search for a specific record in a list. Matching records will be displayed by typing. When selecting a record, an easy-to-read card will be appended in the conversation, showing record information with a button to open contextual details in the BPA software (and BPA software will soon run on Microsoft Teams as well).

For example, you can use the app to retrieve a specific nonconformity while discussing with your compliance team. By opening the nonconformity in BPA, your team gets all details about the current incident. In a different context, while discussing with your sales team, you could search for a specific sales opportunity and share details.

The BPA List Search App brings useful business information to workers on the field or on the shop floor and back-office collaborators, anywhere, on any device, when they need it. The app covers the gap between structured business content (in BPA apps and SharePoint) and unstructured instant discussions in Teams.

As a result, people take faster decisions and organizations, processes become more efficient.

At BPA, we truly believe instant collaboration is becoming the next move in digital transformation.

Contact us if you’re interested to view a product demo or use it for your organization.

>> Access the BPA List Search App Page

Introducing BPA Power Extensions on Office 365

BPA Power Extensions are powerful add-ins to extend capabilities of your existing BPA software on Office 365.

BPA Apps run on SharePoint with Office 365 and natively interface with technologies like Microsoft Teams for instant collaboration, Power Apps for mobile solutions, and Power Automate for process automation. With BPA Power Extensions, organizations will discover the almost unlimited capabilities of Office 365 by using our business applications. We have grouped extensions in 3 groups, by technology:

Instant Collaboration with Teams Apps

Microsoft Teams is used by millions of users for instant collaboration. Teams can be used as “interface” to BPA Apps for accessing or adding data. A new App had been released for searching and sharing business information in BPA Apps while discussing in Teams, without leaving the chat box (view video here: BPA List Search with Teams)

Workflow Templates on Power Automate (Flow)

Microsoft Power Automate, formerly named Flow, is becoming the most powerful process automation tool on the market, bringing a lot of cross-technology automation capabilities and connectors. We have developed prebuilt workflow templates to be plugged in your BPA Apps, like compliance document, nonconformity or audit workflow sets. Process automation brings information to the concerned users on the tools they are working with, productivity is improved and cost is reduced.

Mobile Solutions on Power Apps.

We are working on mobile solutions with Power Apps to give the best user experience and ergonomics for processes like inspection, audit or incident reporting. These mobile apps run on mobile phones and tablets, and can be used by workers on the field or production lines to register incidents or controlling items by taking photos, videos or recording voice.

>> Access the BPA Power Extensions Page

Introducing Contextual Help & Training Add-in for BPA Software

BPA Solutions entered into a partnership with VisualSP, editor of a walkthrough software for SharePoint and Office 365.

Not only end users will benefit from contextual help to use BPA’s software, they will get online training about quality, risk, GDPR processes and documents to improve quality of the delivered products and services.

Splash screens provide visible instructions to end users, including multimedia content, images or videos. Instructions can point to a specific context or graphics in the user interface, like a navigation link or button. By clicking the help button, users can access contextual help, start a walkthrough tour or view multimedia resources.

In this example, end users who access the compliance document module in BPA Quality can take a walkthrough session by clicking the contextual help button. They will learn about the company document approval process, understand how to search for documents, discover how to accomplish a document training and more.

Example: Contextual help on how to use the compliance document module with BPA Quality.

Once a document is distributed, targeted end users need to get trained about the document content. A different training-oriented walkthrough guides end users to understand the purpose of the document.

Example: Compliance document training walkthrough (HR Procedure).

Once the walkthrough is completed, end users can log training evidence in the BPA Quality software.

These 2 examples demonstrate how the VisualSP add-in brings value to end users, guiding them to use the BPA software and train them about compliance documents and good practices.

The VisualSP add-in is a separate module that can be used jointly with BPA software for quality, risk, GDPR or CRM.

Request for a free trial and discover how BPA Quality and VisualSP work together.

AI for problem soving processes

Implementing Artificial Intelligence for Problem Solving Processes

Problem solving is a universal process faced by all organizations when dealing with issues, complaints, incidents, deviations or non-conformances.

BPA’s development lab is currently exploring AI for predictive analysis applied to problem solving processes.

AI for problem soving processes

The developed machine learning algorithm compares similarities between new entered incidents and historical data, and suggests root causes, corrective actions for a quick and efficient solving.

The used algorithm was trained on the entire Wikipedia database for optimal similarity searching, not only looking for exact matches but also analogous matches that have the same meaning by using comparable terms, expressions and synonyms. For instance, when reporting a new incident “customer service was not good”, the algorithm will propose 3 root causes: lack of communication skills, lack of domain knowledge, lack of responsible behavior. In this case, the algorithm found a similarity with a previous incident “customer service delivered poor response”.

Behind the scenes, the process will compare new incidents with previous ones and calculate a correlation factor for each item. Suggested actions and root causes corresponding to the highest correlation factor will be proposed to the investigator.

The data model is updated each time new data is entered in the BPA software, improving the algorithm’s efficiency.

BPA’s AI features will radically help organizations solving problems faster and more efficiently, reducing costs and improving customers’ satisfaction.

BPA will progressively introduce AI to suggest risks and actions related to any quality improvement process, like audits, inspections, objectives, indicators, swot analysis, etc.

Conversational intelligence – read article and view video here – and AI features will soon be available with BPA Quality & Risk Management on Office 365.

BPA is proud to be on the front line implementing AI for regulatory compliance.

Applying AI to Regulatory Compliance – Introduction Video

Artificial Intelligence – AI – is a hot topic at the moment. Microsoft has developed technologies for predictive analysis, usually suited for large volume of data. Industry sectors like hospitals start using these technologies for predictive patient treatments. Another aspect of AI is conversational intelligence, also called bots. A bot is a virtual companion that will guide end users achieving their tasks.

BPA’s development lab is working on creating bots to simplify user experience with our regulatory solutions for Quality, Risk and GDPR. A first experimental bot was developed to guide end-users to submit an incident. Using a mobile device, the end-user is prompted to report an incident. The virtual companion asks for important information to be logged in the system, prompts for immediate actions to be done and optionally proposes to append photos to the incident.

Once the incident has been reported, a workflow starts and tasks will be distributed to the concerned users for qualifying and investigating the incident. At the investigation stage, AI is used for optimal root cause selection, based on 5 why and Ishikawa methodologies. AI will further be used for optimal CAPA/Risk management by retrieving relevant historical data in the system and guide concerned persons to solve incidents quicker and more efficiently.

The experimental bot for incident reporting was developed on Microsoft Teams and runs with any mobile device. It will be soon available for our Office 365 customers. BPA is very proud to be on the front line applying AI to regulatory compliance.

BPA Quality on Office 365/SharePoint – Overview Video

BPA Quality is an all-in-one and interrelated Quality and Risk solution, built on Microsoft Office 365/SharePoint.

Easy

The app can be downloaded from the Microsoft store and deployed easily in your Office 365 tenant. It’s very easy to use. You can start improving processes right away!

Flexible

The app is built on 30+ modular components and features. Our customers have full control to extend the software or build new apps with no development needed. Transform your spreadsheets in collaborative apps in minutes!

Innovative

Connect to your company portal and open BPA’s app with no need to re-authenticate. The software is built on SharePoint and interfaces with all 365 technologies, like Power Automate (automation), Power Apps (mobility), Teams (instant collaboration), Power BI (business intelligence) and more.

Ask for a BPA Quality Free Trial