Object Detection AI Model Applied to Quality Management

Disruptive way to detect a non-compliant product and register a nonconformity using BPA software and the object detection AI model provided by the Microsoft power platform with Office 365.

BPA is exploring new areas to continuously simplify and improve business processes.

This scenario presents a disruptive way to detect a non-compliant product by taking photos with your mobile device.

Microsoft Office 365 provides a no-code object detection AI builder included in their power platform (Power Apps and Flow). By using a smart phone, a user can take a product photo, e.g. while controlling products in the production line. The app will count the number of compliant and non-compliant products. In case a product is not compliant, a nonconformity can be registered in the BPA Quality software.

In this example, we have built a mobile app with Power Apps which contains the object detection AI model. The AI model was trained by taking photos and tagging compliant and non-compliant products. More than 30 photos have been taken to train the AI model. The object detection accuracy improves with the number of photos.

This powerful object detection AI model can be used for many other purposes, for example inventory or inspection management. Using Flow (Microsoft Office 365 automation platform), power users can build no-code workflows using output data from the object detection AI model. For example, a notification will be sent to the inventory manager if some products are missing.

Together with Office 365 technologies, we bring tools to improve traditional business processes.

Benefits are obvious, AI and object detection can help taking faster decisions, reducing costs and improving customer satisfaction.

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Introducing Contextual Help & Training Add-in for BPA Software

BPA Solutions entered into a partnership with VisualSP, editor of a walkthrough software for SharePoint and Office 365.

Not only end users will benefit from contextual help to use BPA’s software, they will get online training about quality, risk, GDPR processes and documents to improve quality of the delivered products and services.

Splash screens provide visible instructions to end users, including multimedia content, images or videos. Instructions can point to a specific context or graphics in the user interface, like a navigation link or button. By clicking the help button, users can access contextual help, start a walkthrough tour or view multimedia resources.

In this example, end users who access the compliance document module in BPA Quality can take a walkthrough session by clicking the contextual help button. They will learn about the company document approval process, understand how to search for documents, discover how to accomplish a document training and more.

Example: Contextual help on how to use the compliance document module with BPA Quality.

Once a document is distributed, targeted end users need to get trained about the document content. A different training-oriented walkthrough guides end users to understand the purpose of the document.

Example: Compliance document training walkthrough (HR Procedure).

Once the walkthrough is completed, end users can log training evidence in the BPA Quality software.

These 2 examples demonstrate how the VisualSP add-in brings value to end users, guiding them to use the BPA software and train them about compliance documents and good practices.

The VisualSP add-in is a separate module that can be used jointly with BPA software for quality, risk, GDPR or CRM.

Request for a free trial and discover how BPA Quality and VisualSP work together.

Document Approval Flow

Simplifying Document Approval Flows with eSignature and Office 365

Simplifying compliance document approval with eSignatures and Microsoft Office 365 automation tools.

Managing compliance documents is not an easy process. Typical considerations when managing document include:

  • document creation from templates
  • document approval flow with alerts
  • document signatures and traceability
  • document versioning
  • document distribution and training
  • document revision and archival
  • document access permissions

The above video presents an innovative approach for approving and distributing compliance documents with BPA Quality and Office 365. The illustrated scenario simplifies typical task-driven workflows by using eSignatures, and makes the process compliant with ISO and FDA regulations, like CFR 21, part 11.

Microsoft Flow is used for the automation part. It brings unique capabilities to interact with Office tools or third party systems and add new AI possibilities.

This no-code scenario can easily be configured and implemented for any type of organization with little effort.

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Conversation Flows for Problem Solving – ASQ Conference 2019

Disruptive approach to investigate and solve problems by using conversation flows with BPA Quality and Microsoft Office 365 technologies, presented at ASQ Conference 2019.

The whole demo is a fully configurable no-code scenario and includes the following Office 365 technologies: Power Apps for the mobile app, Teams for the conversation flow, BPA Quality on SharePoint as QMS tool and repository, Power BI as reporting tool and Flow as automation tool.

The video presents the following scenario: a nonconformity or incident is declared using a customized mobile app, including photos and geolocation. The nonconformity details are sent to a conversation flow and team members are instantly alerted. Teams members can simply start discussions and meetings by replying to the nonconformity. The whole investigation process happens in the conversation flow until CAPA actions are assigned.

Together with Office 365 technologies, we bring tools to improve traditional business process workflows.

Benefits are obvious, instant discussions and meetings can help taking faster decisions, reducing costs and improving customer satisfaction.

This scenario was presented live during the ASQ Conference 2019 in Fort Worth, Texas.

Request for a BPA Quality Free Trial Now !

Making Your QMS Understandable to All by Using Graphics

A picture is worth a thousand words. This is also true for your Quality Management System.

Traditional software, databases and spreadsheets make your quality system hard to understand for end users. A reason for this, typical tools contain no graphics, process maps or visual flows.

Moving to a visual QMS will drastically help employees to understand how your company works.

We bring the most flexible solutions for quality and data privacy compliance, thanks to our no-code app building platform and Microsoft technologies. Power users can simply add their favorite images, maps, process flows in BPA with no pain.

Here are some examples to make your QMS understandable to all, by using graphics.

Process map and sub processes

A graphical process map is the entry door in your QMS and should contain all important value-added processes from client request to client satisfaction.

By using Microsoft Visio diagrams, you can design interactive maps with hyperlinks and dynamic icons (e.g. process health status). Visio diagrams can be connected to objects and attributes in BPA, like a list of processes, sub processes or assets.

By drilling down the process map, graphical flows make each process understandable with their main activities, input and output. Employees can quickly access process-related documents, SOPs and Work Instructions.

Asset Maps

BPA lets you track digital or physical assets, like data assets (needed for ISO 27001, GDPR, data privacy regulations) or equipment with related maintenance and calibration.

In this example, the graphical asset register displays the implementation stage status for asset platforms with regards to GDPR regulations.

Organization Charts

Organization charts (one or multiple organizational levels) is another way for employees to access processes, sub processes and compliance documents.

Ask us for an online presentation and discover new ways to make your QMS attractive by using graphics.

Microsoft Video

BPA helps customers to achieve more with the power of the Microsoft platform

Video and text have been produced by Microsoft.

A technology leader pioneering integrated user-friendly solutions and platform, BPA Solutions helps businesses to simplify Quality, Risk and GDPR compliance.

Headquartered in Switzerland with an Office in Seattle, the company has put his faith in Microsoft’s roadmap and developed its offering over time building cloud-based solutions on top of Microsoft Office 365 and Microsoft Azure.

Working alongside Microsoft teams, BPA Solutions has achieved Microsoft Preferred Partner status, providing additional credibility to its customers and improving its network and opportunities through collaboration with Microsoft Sales.

Benefitting from the agility of Microsoft and the power of the Microsoft platform, BPA Solutions helps its customers to achieve more, leveraging modern, evolving tools and exploring new technology areas.

Taking advantage of dedicated packages for partners and ongoing support, BPA is growing its business in partnership with Microsoft.

Join BPA for a Live Demo during ASQ’s Conference

On Tuesday May 21st from 12:30pm to 1:00pm, join a 30-min live demo of BPA Quality on Office 365. Learn how to shift to a unique collaborative experience for quality and risk compliance using Microsoft’s Business Application Platform. Discover a disruptive approach for problem solving, using an end-to-end conversational flow.

Save your seat now. The event is free and places are limited.

 

About BPA Quality & Risk Management on Microsoft Office 365

Quality and Risk Managers spend time on cumbersome, costly, paper-based systems and often work with siloed departments. The result of using these outdated technologies is an inefficient quality system and poor engagement of collaborators.

BPA Quality & Risk Management built on Microsoft Office 365 and SharePoint helps you re-imagine your approach to compliance. It’s an integrated QMS software that has everything needed to begin improving quality, reducing risk and saving time the smart way. With unique collaboration, automation and AI capabilities, you can ensure company-wide alignment to continuous improvement and a preventive mindset leading to quality products and services.

Microsoft is investing massively in new technologies for modern workplace. The Office 365 market weights 120+M users with a double-digit annual growth rate. BPA Solutions has been awarded with the Microsoft Preferred Status and we are one of the few Charter Members of the SharePoint Business Applications Partner Program.

 

BPA is sponsoring ASQ’s Conference – May 20-22 Forth Worth, TX.

The World Conference on Quality and Improvement is ASQ’s flagship conference. With over 2,500 attendees, the WCQI is the ideal forum to meet quality professionals with a wide range of backgrounds and experiences.

BPA Solutions is sponsoring this event with a presence in the Exhibition Hall – booth #607 – and a 30-min product demonstration on Tuesday May 21st from 12:30pm to 1:00pm.

Save your seat now. The event is free and places are limited.

FMEA

How BPA’s Software Meets IATF 16949 Requirements for Automotive Industries

IATF 16949:2016 is an independent QMS standard, dedicated to the automotive sector, that is fully aligned with the requirements of ISO 9001:2015.

IATF 16949 includes specific requirements and core tools from the automotive industry, like:

  • Advanced Product Quality Planning (APQP)
  • Failure Mode and Effects Analysis (FMEA)

APQP ensures the voice of the customer is clearly understood, translated into requirements, technical specifications and special characteristics. APQP is typically used when introducing a new product, process or qualifying, evaluating new suppliers. From design to production, the APQP tracking sheet makes sure you go through each step and meet all needed requirements.

APQP

Screen Capture of BPA Quality & Risk Management, APQP example.

BPA’s software brings simple collaborative tools to track APQP projects with their milestones, related question sets, compliance and documents. Workflow rules ensure the right persons are automatically alerted to plan actions or mitigate risks.

Failure Mode and Effects Analysis (FMEA) is a structured approach to discovering potential failures that may exist within the design of a product or process. Discovering a failure early in product development using FMEA improves the product design and lowers cost. Important FMEA steps are to identify failure modes and assess their severity, identify causes and probability of occurrence, set up preventive process controls (detection). As a result, FMEA highlights Risk Priority Numbers (RPN) for each identified failure mode. Actions will be taken to mitigate high risks.

FMEA

Screen Capture of BPA Quality & Risk Management, FMEA example.

FMEA is a collaborative process that can be easily tracked with BPA’s software, replacing inefficient spreadsheets.

BPA Quality & Risk Management is leveraged by the benefits of Microsoft Office 365 technologies.

Ask for a free discovery access now.

Software Validation

Software Validation with BPA Quality & Risk Management

Software validation is an essential, mandatory process for any life sciences company seeking to deploy enterprise software to manage any cGxP process or global predicate rule requirement. The ultimate goal of software validation is to help ensure confidence that systems are installed and functioning according to their intended use and that there is documented evidence to confirm it. Validation requires rigorous procedures to provide governance for the overall process and must be implemented and executed by those who have the requisite training to carry out such procedures. Validation is also governed by regulatory bodies including the U.S. Food and Drug Administration, EU Annex 11, ISPE GAMP 5, IEEE 1012:2016, Pharmaceutical Inspection Convention/Co-Operation Scheme (PIC/S Guidance) and many others which provide regulatory mandates, procedures and best practices to support computer systems validation for today’s regulated systems environments.

Software Validation

In the past, validation has been conducted primarily through manual, paper-based processes. As with any such process, it could be sometimes error-prone, inefficient and sometimes ineffective. Cloud-based computing and the advent of mobile technologies have changed the paradigm of validation yet, the mandate and principles of validation still endure. One must still confirm the installation or provisioning of validated systems to ensure that they are provisioned in a consistent, repeatable manner. One must also confirm the operation of such systems to ensure that each stated requirement is rigorously tested in a manner that will withstand global regulatory scrutiny. And finally, performance testing on validated systems in the cloud is critical to the overall adoption and success of the system. All cloud providers are not created equal, thus performance testing must be conducted with either simulated or live loads to ensure optimal performance under production system environment conditions.

All validation testing must be conducted in the context of a risk assessment for the system. The assessment of risk drives the level of validation due diligence required for any given system A formal risk assessment highlighting controls and mitigation strategies as well as a timetable for periodic assessment is in keeping with ISPE GAMP 5 requirements as well as many global mandates for validation.

The elephant in the room facing many validation engineers is that of cybersecurity. The challenge for validation engineers is how to ensure readiness and protect validated systems against the threat of cybersecurity. Our software validation Partner – OnShore Technology Group – uniquely inspired the term “Cybersecurity Qualification” or “CyQ”. In addition to conducting IQ (installation qualification), OQ (operational qualification), and PQ (performance qualification), OnShore Technology Group recommend a CyQ (Cybersecurity Qualification) to address the ability to identify, protect, detect, respond, and recover from cyber events from validated systems.

To support the rigorous requirements for the validation of BPA Quality & Risk Management software, OnShore has developed a unique service offering known as CloudMaster 365 Validation Accelerator For BPA Solutions. A Validation Accelerator is a service offering consisting of Enterprise Validation Management software coupled with requirements documentation, validation planning document templates, and ready-to-execute validation test scripts for COTS-based functionality to streamline and optimize the validation process saving both time and money. The Enterprise Validation Management software is designed to automate many of the time-consuming, manual and paper-based processes delivering a more agile validation process commensurate with today’s fast changing cloud-technology. Since validation is a process which must be repeated each time software changes, the annual subscription of the Validation Accelerator ensures that your test scripts are kept up-to-date with each major release.

AI for problem soving processes

Implementing Artificial Intelligence for Problem Solving Processes

Problem solving is a universal process faced by all organizations when dealing with issues, complaints, incidents, deviations or non-conformances.

BPA’s development lab is currently exploring AI for predictive analysis applied to problem solving processes.

AI for problem soving processes

The developed machine learning algorithm compares similarities between new entered incidents and historical data, and suggests root causes, corrective actions for a quick and efficient solving.

The used algorithm was trained on the entire Wikipedia database for optimal similarity searching, not only looking for exact matches but also analogous matches that have the same meaning by using comparable terms, expressions and synonyms. For instance, when reporting a new incident “customer service was not good”, the algorithm will propose 3 root causes: lack of communication skills, lack of domain knowledge, lack of responsible behavior. In this case, the algorithm found a similarity with a previous incident “customer service delivered poor response”.

Behind the scenes, the process will compare new incidents with previous ones and calculate a correlation factor for each item. Suggested actions and root causes corresponding to the highest correlation factor will be proposed to the investigator.

The data model is updated each time new data is entered in the BPA software, improving the algorithm’s efficiency.

BPA’s AI features will radically help organizations solving problems faster and more efficiently, reducing costs and improving customers’ satisfaction.

BPA will progressively introduce AI to suggest risks and actions related to any quality improvement process, like audits, inspections, objectives, indicators, swot analysis, etc.

Conversational intelligence – read article and view video here – and AI features will soon be available with BPA Quality & Risk Management on Office 365.

BPA is proud to be on the front line implementing AI for regulatory compliance.