Deploying Your ISO 9001:2015 Quality Management Software

BPA Solutions has developed a flexible and cost effective quality management software to help you to deploy ISO 9001:2015 in your organization.

Process Approach

  • Achieve continuous improvement with a collaborative PDCA tool
  • Navigate your QMS easily from a graphical core process map
  • Select your key processes among 50+ described processes
  • Be compliant with any QHSE Standard
Process Map

Drill down the process map to view the process summary page and related documents, KPIs and risks. (BPA Quality screenshot)

Integrated Internal Audit Tool

  • 100+ predefined ISO 9001:2015 & supplier audit questions
  • Easily plan and schedule internal audits
  • Manage auditor skills and audit plans
  • Track audit findings, risks and KPIs
Audit Questions

Select among 100+ predefined ISO 9001:2015 audit questions to prepare your audit. Generate an audit
checklist in a mouse click. Append risks, findings… related to your audit. (BPA Quality screenshot)

Context of the Organization

  • Tools for competitive intelligence, stakeholder expectations, supplier evaluation
  • Make SWOT analysis and track business improvement opportunities
  • Track satisfaction for each customer interaction
  • Manage customer surveys

 

Strengths

The SWOT analysis tool will help you to declare and track QHSE improvement opportunities

Leadership & Customer Focus

  • 50+ described processes to determine your needed skills
  • Develop skills through continuous collaborator training
  • Develop and maintain knowledge with a wiki tool
  • Track important customer interactions
Organization Chart

Drill down the organization chart to view responsibilities with their related collaborators. Plan training, develop skills and knowledge. (BPA Quality screenshot)

Planning & Risk-Based Thinking

  • Identify risks from any QMS process
  • Periodically assess considered risks using scorecards
  • Mitigate risks with controls and actions
  • Monitor risks with heat maps, reports and KPIs
options

Periodically assess identified risks with a scorecard. Plan periodic controls and actions to mitigate risks. (BPA Quality screenshot)

 

Support & Compliance Documents

  • Microsoft SharePoint brings the most powerful document management features
  • Prebuilt Compliance Document Management workflow
  • Design your own no-code workflows for any process
  • Manage equipment, assets and resources
Compliance Documents

Start from a document template and update metadata directly in your Office application. Be sure your document gets approved prior to publishing. (BPA Quality screenshot)

Operation & Problem Solving

  • Manage product development projects
  • Manage product and process FMEA
  • 8D CAPA problem solving tool
  • Track and evaluate suppliers
Workflow Progress: NCR Process

Prebuilt 8D CAPA problem solving workflow. Workflows will drastically reduce any process lifecycle and automatically alert the right person at the right time. (BPA Quality screenshot)

Performance Evaluation & Improvement

  • Manage PDCA processes and achieve continuous improvement
  • Track compliance for each process in a single dashboard
  • Track management reviews and actions
  • Manage objectives and KPIs
Considered KPI

The overall dashboard shows compliance for each process in a snapshot view. (BPA Quality screenshot)

The Best QMS Software

  •  BPA is an all-in-one QHSE solution which covers all ISO 9001:2015 requirements
  •  BPA gives the highest flexibility to customize your solution to your needs
  •  BPA is based on #1 Microsoft SharePoint technology
  •  BPA gives the highest user experience
  •  BPA gives the best price/value

Drastically Save Costs with BPA

  •  Lower the total cost of ownership of your project
  •  Lower IT cost in replacing heterogeneous systems
  •  Lower admin/process cost through process automation
  •  Lower the cost of quality with our integrated PDCA tool

Are you tired dealing with tons of Excel files, heterogeneous systems, time-consuming reports and paper-based processes?

Contact us for a FREE TRIAL NOW

Select The Best Quality Management Software For Your Company

What are important criteria to select the best quality management software for your company?

 
Quality managers are used to work with tons of Excel files, heterogeneous systems, time-consuming reports and a lot of paper-based documents.

 
best quality management software

 
Our comparison table will help you to select the best quality management software for your dedicated needs, based on criteria like:

  • Flexibility and adaptability
  • Covered features
  • User experience
  • Technology
  • Cost

View our quality management software comparison table

US Trade Adjustment Assistance Program to Get Funds For Your QMS/CRM Project – Do you qualify?

Article by Boris Lutz, CEO of BPA Solutions, March 2016

 

BPA Solutions would like to call your attention to a relatively unknown US federal program that can provide funding for US based organizations from all industry sectors, who have experienced a recent decline of minimum 5% in sales and employment as a result of import price competition.

Your firm may qualify to get funds.

Trade Adjustment Assistance for Firms (TAA), a federal program, provides financial assistance to firms in all industries affected by import competition. Sponsored by the U.S. Department of Commerce, this federal assistance program pays half of the cost of an ISO implementation project or any other project to improve global competitiveness.

“The TAA Program is a great way for any firm to get funds to strengthen their position in the market. It is very easy to get started and I encourage each firm that needs to develop additional capabilities – like implementing an ISO 9001 or CRM project – to find out whether they qualify for this great program.” says Dr. Boris Lutz, CEO at BPA Solutions.

Grants for an ISO 9001 Quality Management System implementation are available at a 50/50 cost sharing basis, up to $75,000. Over the last decade, many US based companies have been awarded with a matching grant to help them to develop their businesses just from applying for the Trade Adjustment Assistance Grant Program – so can you.

The program is called Trade Adjustment Assistance (TAA). There is no cost to find out if you are eligible for this program. Through the TAA program, your firm might receive up to $75,000 in government assistance to develop and implement strategies including the required resources to implement an ISO-based Quality Management Systems (ISO 9001, ISO 14001 EHS, OHSAS 18001, etc.), or CRM system to improve your competitive edge. Typical projects are: quality management system implementation, sales and marketing improvement, new product development, productivity improvement, computer system upgrades, and export feasibility studies.

Let see how this program can help you to improve your competitive position and profitability.

Initial Application

Basically, any firm headquartered in the U.S. that can show a 5% decline in sales (dollar volume) for a current period (most recent 12 months) versus the same period last year, or a 5% decline in employment for the same period, and is indeed import-impacted, is eligible to be approved by the Department of Commerce (DOC). This U.S. government grant program can provide up to $75,000 of U.S. government funds on a cost sharing basis for firms that have been hurt by import competition over the last years. This program is available to all U.S. based firms that have experienced a decline in sales and employment due to import competition.

The program is available within all US States. Each US State has its own TAA Grant Administration office, responsible for collecting and managing all applications of firms for the grant program.

Three Phase Application

The program is divided into three easy consecutive application phases:

  • Phase 1 – The firm is certified into the program. There is no cost for the firm to get certified.
  • Phase 2 – This phase includes the development of the diagnostic analysis and adjustment plan, in which a suitable implementation project is defined.
  • Phase 3 – is the project implementation phase, in which the firm can start implementing the project with an implementation partner and the local TAA office. The allocated grant will be used to fund the project.

Application Procedure

For certification, your implementation partner will help you to build a petition based on your financial and employment data (two years), along with some other very basic information. Petition development can go very quickly (a few days) once all the information is available. Designated project application support will be provided by the TAA local office in your state.

After acceptance of the petition by the TAA Office, (about 60 days from receipt of the petition), an official company visit is required to clarify details and determine eligibility.

From that point, the implementation partner prepares an “Adjustment Plan (AP),” which goes to the TAA local office for internal approval. The AP cost depends on the firm revenues, but ranges from $3,000 to $12,000, with the TAA picking up 75% of the total AP cost. The maximum cost for the firm is $3,000. Once the AP is approved, the project implementation phase can start.

Funds up to $150,000 can be used for growth projects that are outlined in the AP. Funds are available on a 50/50 cost-sharing basis, depending upon the firm’s sales volume / size (i.e. the firm pays $75K and the TAA grant program pays $75K at a cap amount of $150K in project assistance for firms with over $3 million in sales).

The TAA grant program foresees also a mini-plan for smaller firms – around $1 million in sales – which caps project funds at $30K, but the program pays 75% of that total project cost. It is recommended to request support for application from your implementation partner.

The TAA Adjustment Assistance Program does not pay for any kind of asset purchase (machines, software, etc.), but pays for asset-related projects, such as software modification or implementation, ISO 9001 implementations, etc. They also cannot pay for off the shelf software or modules, and cannot pay firm’s employees. Outside those few limitations, the program generally pays for the partner implementation work. Firms must complete any approved project every six months (from the date of AP approval for the first project) in order to stay in the program and get the matching funding on re-occurring basis every year. In a recent change, firms are now required to complete the program within five years after their adjustment plan is approved.

Once the implementation program contract is signed, the implementation project can start. Local TAA offices encourage monthly billing, to ensure the client is satisfied with the results. The implementation partner bills half of the implementation cost to the responsible TAA local office and the other half to the firm. The program does not allow any direct payment to the implementation partner.

Application Requirements

  • Employees data
  • Production Employees
  • Total Net Sales
  • Sales from Purchased Finished Products for Resale
  • Sales for Exported Products

Firms must make sure employment numbers match the State Employer Quarterly Reports.

Production employees are employees that work on the import-impacted products.

Please make sure your net sales information matches your financial statements.

 

Please contact us for more information

BPA Quality ISO 9001:2015

The need to comply with customer’s demands and regulations is increasingly challenging for managers and executives. Complex risk(s) and quality management obligations must be observed (and or monitored) on a daily basis down to the affiliate levels. Noncompliance can hurt any organization’s bottom line, market position and corporate image.

The latest edition of the ISO 9001:2015 has just been published in September 2015 and takes care of these new challenges.

BPA developed an all-in-one quality + risk management solution to help organizations registering or renewing their ISO 9001 certificate and be compliant with the 2015 release.

More than 50 quality processes have been described with their purposes (or objectives), inputs, outputs, activities, indicators and needed compliance documents. The core process map gives an overview of the key processes.

 

Strategic Planning

 

BPA Quality ISO 9001:2015 gives answers to the new ISO requirements, like considering your stakeholder’s expectations and determining your quality strategies such as competitive intelligence.

Market

 

New quality tools have been integrated like SWOT analysis to better support your strategic decisions and business opportunities.

 

 

Risk management is now required by the ISO 9001:2015 standard. Risk management is the preventive way to avoid nonconformities. 60+ high level risks have been identified and are ready to be assessed periodically using our scorecard component.

 

Auditing is a powerful tool to check for any process compliance. 100+ audit questions grouped by ISO 9001:2015 clause and chapter will help you planning your internal audits. The audit question library contains another set of questions to help your organization qualifying and evaluating suppliers. Key suppliers are periodically evaluated using scorecards.

 

Prebuilt workflows will drastically reduce time to handle your quality processes. The 8D non-conformance/CAPA workflow makes sure you go through the main steps to build your team, describe the problem, investigate root causes, declare corrective/preventive actions and measure their effectiveness. The 8D CAPA report is generated on the fly and can be emailed to your stakeholders from the system.

 

Knowledge is one of the most important asset in your organization. ISO 9001:2015 requires to develop, maintain and retain knowledge in your company. BPA introduced a wiki system to sustain your knowledge management initiatives.

 

Contact us to learn how BPA Quality will help you registering or renewing your ISO 9001:2015 certificate and guide your organization to Excellence.

Best Sharepoint finalist 2015

BPA Quality is Best SharePoint Solution Finalist at ESPC 2015

>> Vote Now for BPA and Win a Samsung Tablet (click Login or Register and select BPA as your favorite to participate in the competition)

We are honored BPA Quality was named Best SharePoint Solution Finalist at European SharePoint Conference 2015.

Among BPA voters, one will be selected to win a Samsung tablet. The winner will be announced during ESPC and the tablet will be sent to the winner.

>> Vote Now for BPA and Win a Samsung Tablet (click Login or Register and select BPA as your favorite to participate in the competition)

>> Read our eBook

Regulatory 2015

Drive Compliance for Each Affiliate, Subsidiary or Client

This is an example of a professional solution built using BPA Solution Builder, with no development needed.

This use case scenario applies for the following scenarios:

  • A group of company wants to ensure compliance for each affiliate
  • A company holding wants to ensure compliance for each subsidiary or location
  • A consulting/regulatory office wants to ensure compliance for their clients

In this example a group of companies/company holding/consulting office want to share regulatory content – e.g. identified risks, requirements, SOPs, compliance documents – with their affiliates/subsidiaries/clients.

The group of companies can view consolidated risk information for all affiliates, grouped by territory, in the root site home page.


BPA Regulatory 2015

 

When drilling down, high risks with their severity are visible for each territory. When clicking one of these risks, the affiliate site opens and displays the related risk record with their controls and mitigation actions.


BPA Quality & Risk

 

Each affiliate has a private and secure regulatory instance. Affiliate are responsible to set periodical controls and actions to mitigate risks.


Risk Details - Controls

 

The group of companies is responsible for managing regulatory content for each affiliate. In this example, risk sources and risks automatically replicated in each affiliate’s site. The process happens in the background and is totally transparent for end users.


BPA Replication

 

Compliance documents are centrally managed by the group of companies and automatically replicated in each affiliate’s site.


Compliance Documents - document links

 

Each affiliate site is created from a template and contains all needed lists, pages and navigation. Adding a new affiliate site takes 2 minutes. When connecting, the affiliate has an overview of important metrics, like new published documents or risks by the group of companies.


BPA Quality 2015 - what's new

 

Each affiliate is responsible to take published risks into consideration (or not), periodically assess risks, set the needed controls, and define treatment actions when needed.


Risk

Conclusion

BPA Regulatory is intended to regulatory offices (financial services, healthcare…), professional associations, groups of companies (pharmacies…) and company holdings.

The platform is based on SharePoint, ensuring maximum end user experience and productivity. The platform is powered by the BPA’s component framework, giving power users full control to quickly adapt the solution to the customer + affiliate’s needs with no development.

Benefits for customers: differentiation of the offered services, recurring source of revenues, possibility to offer new associated services with the platform (e.g. compliance audits which will be much easier with the tool), modern image, etc.

Benefits for affiliates: a dedicated compliance platform is not necessary, regulatory content is managed by professionals, attractive pricing, simplified audit process and improved compliance.
BPA is responsible for developing, supporting and hosting the platform.

ISO 9001:2015 What will be the impact on your company?

BPA has recently participated to a seminar about the new ISO 9001:2015 revision. Here are some key points.

The new ISO 9001:2015 revision should be published in September 2015. The latest revision was completed in 2008.

The main objective is to integrate all ISO standards and improve the ISO 9001 standard adoption for any sector.

Revisions for the main processes. We now have 6 main processes in ISO 9001:2015:

  • Leadership
  • Planning
  • Support
  • Operations
  • Performance evaluation
  • Improvement

The aim of the new planning process is to determine risks and opportunities, to set objectives and to identify action plans related to risks.

Leadership, risk governance, process performance measurement, innovation and stakeholder management are key points of the new ISO 9001:2015 revision.

ISO 9001:2015 processes

Image: ISO 9001:2015 processes

BPA Solutions has developed an integrated software for Quality + Risk management compliant with the new ISO 9001:2015 revision.

Our business experts can guide you implementing tailored solutions to match your needs + ISO requirements.
>> Ask for a trial now

Quality Management Software for Oil and Gas

Aristotle’s Alexander delivers ROI to clients through product and service excellence. We solve business challenges and empower customers to achieve their goals through innovation, disruptive software solutions and process improvement. Since 2008, Aristotle’s Alexander has focused on providing the Oil and Gas industry with value added consulting and technology solutions.

With the introduction of Iliad, we enable the Energy industry to address their Quality, Health, Safety and Environmental (QHSE) compliance challenges through an integrated Management System (MS). Iliad addresses requirements for API RP 75 SEMS, ISO 9001, ISO 14001, OHSAS 18001, API Q1 and API Q2 for efficient management and administration while yielding critical business insights and operational improvements. Built on the flexibility and power of BPA Solutions’ framework, we enable customers to rapidly deploy QHSE/MS solutions that evolve as their business and industry requirements change.

Iliad QHSE/MS Elements and Process Interaction Map

Iliad QHSE/MS Elements and Process Interaction Map

Features

  • Compliance Monitoring and Incident Investigation
  • Leadership commitment, planning and resources
  • Policy and Strategy
  • Roles, responsibilities, accountability and authority
  • Records and Documents Control
  • Hazard Analysis
  • Behavior Based Safety (BBS) program
  • Risk Assessment and Management
  • Contingency planning
  • Incident Tracking and Reporting
  • Non-Conformance Reporting (NCR)
  • Corrective Actions / Preventative Actions (CAPA)
  • Management of Change – (MOC)
  • Supplier and contractor management
  • Control of procurement
  • Customizable KPIs and Dashboards
  • Product realization for manufacturing and service operations
  • Quality Assurance & mechanical integrity of critical equipment
  • Control of testing, measuring, and detection equipment
  • Reporting, investigation, action management and improvement
  • Customer Requirements Management
  • Operating Procedures
  • Competency, training and awareness
  • Safe Work Practices
  • Stop Work Authority
  • QA/QC
  • Compliance evaluations and auditing
  • Management Review

Benefits

  • Reduces administrative costs
  • Potential for reduced insurance & liability costs
  • Gives companies competitive advantage
  • Assists in alleviating contract disputes
  • Improves employee performance
  • Improves regulatory compliance

Headquartered in Lafayette, Louisiana, with coverage extending throughout the US, Aristotle’s Alexander is well positioned to empower you to Be Great! Contact us today to learn more.

Making valuable profits in considering risks

Introduction to risk management

Risk management is not an exact science. Risks can’t be measured but they can be assessed; that may be one reason why companies drag their feet when it comes to implementing a risk management system. But that’s not a sound long-term strategy. Considering risks in daily business can save money and improve the bottom line…and not taking risks into consideration can lead to disaster. Also, since risk management is now part of the new ISO 9001:2015 revision, more and more companies are realizing that risk management is not optional. In today’s globalized and competitive markets, the way a company manages risks makes a competitive difference.
Risk Management
What does it mean to manage risks? Any risk must be considered, not just financial risks but also security, health or operational risks related to any company service or activity. Risks need to be periodically identified, assessed, treated and monitored. Risk severity is obtained by multiplying the probability of occurrence by the impact if the risk occurs. The impact is sometimes measured as a financial cost. A good risk management system can prevent that impact by giving companies the information they need to avoid the unfortunate events that might lead up to it.

A concrete example: The strong Swiss franc

Recently, and unexpectedly, the Swiss National Bank stopped supporting the Swiss Franc against the Euro. The Swiss Franc immediately appreciated by 15-20% against all major currencies. For exporting companies such as BPA, profit margins have been cut by 20% almost immediately. With no risk system in place, this could have serious consequences. And in fact many exporting companies will close their business in the coming months due to the stronger Swiss franc.

The currency exchange rate has been identified as a major risk at BPA for years. We took several mitigation strategies to reduce the risk impact. We decided to concentrate more on the local business; we outsourced some of our developments rather than hiring new developers locally; and we reinforced relationships with banks to obtain the best time frames and exchange rates when converting cash. These mitigation strategies help us to keep a strong position in the market with no need to lay off resources or increase our prices. This becomes a competitive advantage against other players that might need to take those steps.

We have the risk management solution to fit your needs

How can you do it with your company? BPA proposes a simple and intuitive collaborative solution for risk management. BPA and its partners can guide you in implementing a tailored ERM solution and share best practices with you.

In better tracking risks, you will reduce costs, generate additional revenues and develop new competitive advantages. This will consolidate your position in the market for the long term.

>> Ask for a trial now

Quality Management Software (QMS) – BPA Quality & Risk 2015

The new BPA Quality 2015 is an integrated Quality Management System (QMS) software for Quality + Risk management built on Microsoft Office and SharePoint technologies.

This third generation QMS was developed with Quality professionals to be compatible with the new 2015 revision of ISO 9000 standards which include risk management.

Your dedicated home page will display your tasks, meetings, improvement actions and favorite items.

BPA Quality & Risk 2015


The aim of a quality system is to enable all needed processes to match customer requirements and to get customers satisfied. Constantly track customer satisfaction and neglected customers thanks to multi-list queries and graphical charts. Users simply refresh the dynamic queries to have up-to-date reports and even drill down through charts to view list items.

dashboard -BPA Quality Managemen

BPA Quality Management software was designed to match any quality standard. It’s based on the universal Deming wheel for continuous improvement of quality processes.

The KPI scorecard is an innovative way to periodically track KPIs related to quality objectives. This visual system makes sure you reach your objectives and continuously improve.

Objectives

The non-conformance cockpit lets you track all important KPIs associated with non-conformances and their related CAPA actions.
a non-conformance detail

This is a non-conformance detail page where you can view all important relationships in a hierarchical tree view. All important data is available in one single page, like root causes, CAPA actions, tasks, emails, meetings and documents related with the non-conformance.

Hierarchy

From the audit detail page, auditors can simply add questions from an audit question library. The audit compliance will be automatically calculated. By pressing a button, you can produce a formatted audit report ready to be sent by email to the management team or to your customer.
Audit overview

Training collaborators is crucial to continuously improve your quality management processes. The system will help you manage training courses and their related participants, actions and activities. The dashboard will let you know about collaborators that need to get trained.
Training overview

Risk management is an important new requirement with ISO 9000:2015 standards. This solution will help you managing the entire risk management wheel, from risk identification, risk assessment, risk treatment to risk monitoring.
Risk

Have a 360° view on your risks. Be sure recurring risk controls and treatment actions are compliant. Track mitigation actions to continuously reduce or transfer risks. The tool also lets you track incidents.
Risk overview

Microsoft SharePoint is very good at document management. Native MS Office integration and document versioning come out-of-the-box. In addition, BPA introduced a simple yet powerful compliance document approval workflow. Be sure compliance documents are validated and approved by the right persons and distributed to the right recipients.
Compliance Documents

At a glance, the Overall Dashboard gives you instant insights about compliance for all quality management processes.

Overall Dashboard

Mobility has become very important with quality management. Auditors and inspectors need mobile solutions for auditing customers or suppliers remotely and even offline. BPA mobile solutions are native solutions for iOS and Android providing easy navigation and data editing, even offline.

BPA mobile solutions

BPA Quality 2015 runs on Microsoft Office technologies and the Microsoft SharePoint Foundation version, embedded with Windows Server at no additional cost, or the SharePoint Server version. A lighter version is expected to be released later with SharePoint online and Office 365.

Please ask for a trial version here.