{"id":25576,"date":"2024-02-07T08:48:55","date_gmt":"2024-02-07T08:48:55","guid":{"rendered":"https:\/\/www.bpa-solutions.net\/?page_id=25576"},"modified":"2026-01-23T14:17:39","modified_gmt":"2026-01-23T14:17:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bpa-solutions.net\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Title” module_id=”partner-program” module_class=”software-banner” _builder_version=”4.25.2″ _module_preset=”default” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ width=”90%” max_width=”1600px” module_alignment=”center” custom_margin=”0px||||false|false” custom_padding=”150px|0px|100px|0px|false|false” custom_padding_tablet=”150px|0px||0px|false|false” custom_padding_phone=”||0px||false|false” hover_transition_duration=”0ms” background_image_tablet=”https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2023\/07\/Document-Control-Software-tablet.png” background_enable_image_tablet=”on” background_enable_image_phone=”off” custom_css_free_form=”selector p{color:#343434 !important}” locked=”off” global_colors_info=”{}” custom_css_before__hover_enabled=”on|desktop”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” module_id=”hero-row-text-img” _builder_version=”4.25.2″ _module_preset=”default” module_alignment=”center” custom_margin=”||15px||false|false” custom_padding=”|0px||0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_code disabled_on=”off|off|off” admin_label=”breadcrumbs” module_class=”breadcrumbs” _builder_version=”4.25.2″ _module_preset=”default” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ z_index_tablet=”0″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_module=”19802″ saved_tabs=”all” global_colors_info=”{}”]Home<\/a><\/span><\/span>[\/et_pb_code][et_pb_heading title=”FAQ” _builder_version=”4.25.2″ _module_preset=”default” max_width=”80%” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=” Whether you\u2019re curious about our products or want to learn more about our services, you\u2019ll find the information you need right here. ” admin_label=”Heading” _builder_version=”4.25.2″ _module_preset=”default” title_level=”h6″ title_font_size=”20px” custom_margin=”35px||50px||false|false” custom_padding=”|10px|||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_button button_url=”#FAQ-form” button_text=”Have any question ? ” button_alignment=”left” module_class=”cta-primary” _builder_version=”4.25.2″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_bg_color=”#7fba00″ button_border_width=”0px” button_border_radius=”6px” button_font=”–et_global_body_font|700|||||||” button_icon=”||fa||900″ button_icon_color=”#FFFFFF” button_on_hover=”off” background_layout=”dark” button_border_width_tablet=”0px” button_border_width_phone=”0px” button_border_width_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2024\/08\/FAQ-questions-compressed.png” alt=”Frequently Asked Questions” title_text=”Frequently Asked Questions” _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Advanced Features Grid” module_id=”features-block” module_class=”section-features-block” _builder_version=”4.25.2″ _module_preset=”default” width=”90%” max_width=”1600px” module_alignment=”center” custom_css_free_form=”selector .list-item{|| display:flex !important;|| flex-direction:column;|| column-gap: 10px !important;|| pointer-events:none !important;||}||selector .list-item:hover{|| background:transparent !important;|| height:20px !important;||}||||#features-block li{|| font-size:14px;|| line-height: 2||}||#features-block ul {|| list-style-image: url(‘https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2024\/04\/checkbox.svg’);|| list-style-position: outside;|| padding-left:25px;||}” locked=”off” global_colors_info=”{}”][et_pb_row disabled_on=”off|off|off” admin_label=”Mobile Version” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#7FBA00″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#999999″ closed_toggle_background_color=”#FFFFFF” toggle_icon=”||fa||900″ icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”21px” icon_font_size_tablet=”21px” icon_font_size_phone=”14px” icon_font_size_last_edited=”on|desktop” disabled_on=”off|off|off” _builder_version=”4.27.5″ _module_preset=”default” toggle_text_color=”#7FBA00″ toggle_level=”h4″ toggle_font=”|600|||||||” toggle_text_align=”left” toggle_font_size=”22px” body_font_size=”16px” body_line_height=”4.5em” text_orientation=”left” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”50px||||false|false” custom_margin_last_edited=”on|desktop” custom_css_free_form=”selector li {|| font-size: 16px !important;||}” global_colors_info=”{}”][et_pb_accordion_item title=”Product and technology overview” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

What are BPAQuality365 and BPAMedical365?<\/strong><\/p>\n

BPAQuality365 and BPAMedical365 are two powerful, Microsoft 365-based eQMS (electronic Quality Management System) platforms from BPA Solutions, designed to suit different regulatory and operational needs, but both with a strong focus on usability, automation, and compliance. Intuitive and agile, they run directly on Microsoft 365 (SharePoint, Teams, Power BI, etc.) and support secure deployment, including in highly secure environments (such as GCC High) to meet strict data-control requirements. Learn more about why you should choose Microsoft 365 for your QMS ><\/a><\/p>\n

Covering everything from document control, audits, non-conformances, risk and training management, they are designed to help companies comply with common quality and risk standards (like ISO, FDA, GDPR, EU MDR) while helping users navigate quality tasks more efficiently.<\/p>\n

Which Microsoft technologies does the QMS rely on?<\/strong><\/p>\n

BPAQuality365 and BPAMedical365 are built in your familiar Microsoft 365 environment, leveraging Teams, SharePoint, Power Apps, Power BI (and more), and help teams collaborate without changing their work and daily habits.<\/p>\n

What are the differences between BPAQuality365 and BPAMedical365?<\/strong><\/p>\n

BPAMedical365<\/a> is specifically built for regulated life sciences, medical devices, pharma and healthcare industries. The platform is fully compliant with GxP guidelines, ISO 13485, EU MDR, FDA 21 CFR Part 11, offering features like electronic signatures, access control, and complete audit trails. Coming with a Validation Toolkit (SOPs, test scripts, validation templates) to accelerate regulatory validation and reduce validation cost, BPAMedical365 is a pre-validated eQMS solution. Learn more about the Validation Toolkit ><\/a><\/p>\n

Is the BPA eQMS available in multiple languages?<\/strong><\/p>\n

Yes. Our eQMS is natively available in English, German, and French, ensuring seamless adoption across international teams. Additional languages can be added as part of an extended configuration, making the platform fully adaptable to global quality, compliance, and regulatory environments.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Modules and features” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Which quality modules do you support? Are they based on pre-built workflows?<\/strong><\/p>\n

BPAQuality365 and BPAMedical365 include 20+ ready-to-use quality modules designed to cover the full spectrum of document, process, risk, and improvement management needs. Our prebuilt modules span document control, stakeholder & supplier management, process and improvement management (CAPA, NC, audits), competencies & training, asset & equipment management, and comprehensive risk management. All modules come out-of-the-box with robust automation, allowing you to deploy your eQMS quickly and reach an efficient go-live with minimal setup. Discover all our modules ><\/a><\/p>\n

Can I configure or customize modules?<\/strong><\/p>\n

Each module can be configured and adjusted to match your specific quality processes, regulatory needs, and internal workflows, without heavy customization or development. No-code configurations can be quickly done ensuring an optimal fit for your specific organization\u2019s needs (workflows, forms, pages, views, etc.)<\/p>\n

Is there AI \/ GenAI in BPA QMS software?<\/strong><\/p>\n

BPA\u2019s QMS comes with powerful, safe, and productivity-boosting GenAI built for quality and compliance. BPAQuality365 and BPAMedical365 include built-in GenAI capabilities through Q-Pilot, BPA\u2019s secure, enterprise-grade virtual assistant. Q-Pilot allows users to instantly find the right procedures, records, risks, or training information simply by asking natural questions, dramatically reducing time spent searching or navigating the QMS. It also assists quality managers with everyday tasks such as summarizing content, guiding workflows, and improving overall productivity. Learn how Q-Pilot can assist you ><\/a><\/p>\n

AI features in BPA\u2019s eQMS are secure-by-design: all data stays within your Microsoft 365 tenant, no information is shared externally, and the architecture follows BPA\u2019s strict privacy, governance, and security standards. This ensures that organizations can benefit from GenAI innovation without compromising data protection or regulatory compliance. How does BPA stay secure by design? ><\/a><\/p>\n

How is AI integrated into BPA\u2019s eQMS, and how does it leverage data to ensure security and compliance?<\/strong><\/p>\n

BPA\u2019s eQMS includes built-in, secure AI features through Q-Pilot, our GenAI-powered virtual assistant that helps quality and compliance teams work smarter. Q-Pilot uses your own eQMS data stored in Microsoft 365 to understand context, answer natural-language questions, find relevant documents, suggest root causes, identify similar cases, and support faster decision-making across processes like audits, CAPA, change requests, and training. Because it operates on your Microsoft tenant data, AI outputs are tailored to your organization\u2019s unique quality information.<\/p>\n

Security and compliance are foundational to BPA\u2019s AI integration. All AI processing happens within your Microsoft 365 environment, and no data is shared externally or stored outside your control. This secure-by-design approach ensures that AI benefits are delivered without compromising data privacy, regulatory requirements, or access governance, giving Quality, Compliance, and IT leaders full confidence in both innovation and security. Learn more about BPA’s secure-by-design approach ><\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Security, data and compliance” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Where is data stored, and who controls it?<\/strong><\/p>\n

Your data is securely stored in your own Microsoft 365 environment, directly on SharePoint and fully controlled, governed, and monitored by you. Because BPAQuality365 and BPAMedical365 run natively within your Microsoft tenant, no data is transferred, hosted, or duplicated on external systems. BPA Solutions never accesses or stores your information.<\/p>\n

This \u201cyour environment, your data\u201d approach ensures security, compliance, and data-sovereignty. Combined with BPA\u2019s secure-by-design architecture, your quality data stays protected, private, and fully compliant while benefiting from the power of Microsoft 365. Learn more about BPA\u2019s \u201cyour environment \u2013 your data\u201d approach ><\/a><\/p>\n

What security measures are in place?<\/strong><\/p>\n

BPAQuality365 and BPAMedical365 rely on the enterprise-grade security of your Microsoft 365 environment<\/a>, ensuring your eQMS meets the highest standards for data protection and regulatory compliance. All security measures are built-in, secure-by-design, and governed entirely by your tenant. Key protections include:<\/p>\n