{"id":13252,"date":"2017-08-21T06:51:33","date_gmt":"2017-08-21T06:51:33","guid":{"rendered":"https:\/\/www.bpa-solutions.net\/?p=13252"},"modified":"2023-05-09T04:43:13","modified_gmt":"2023-05-09T04:43:13","slug":"gestion-efficace-des-risques","status":"publish","type":"post","link":"https:\/\/www.bpa-solutions.net\/fr\/efficient-risk-management\/","title":{"rendered":"Favoriser une gestion efficace des risques"},"content":{"rendered":"<p>La gestion des risques est une composante fondamentale de votre syst\u00e8me de management de la qualit\u00e9. Dans la derni\u00e8re \u00e9dition de la norme ISO 9001:2015, la gestion des risques est devenue une pr\u00e9occupation centrale.<\/p>\n<p>La gestion des risques consiste \u00e0 adopter une attitude pr\u00e9ventive afin d\u2019\u00e9viter l\u2019apparition d\u2019\u00e9v\u00e9nements d\u00e9sagr\u00e9ables. En g\u00e9rant les risques, les entreprises peuvent \u00e9conomiser des ressources, am\u00e9liorer la productivit\u00e9 et renforcer la s\u00e9curit\u00e9 et la sant\u00e9 des collaborateurs.<\/p>\n<p>Non seulement utilis\u00e9 dans les organisations bancaires ou d'assurance, une gestion efficace des risques peut avoir un impact direct sur les b\u00e9n\u00e9fices, les revenus et la continuit\u00e9 des activit\u00e9s.<\/p>\n<p>Un processus de gestion des risques typique comprend 4 \u00e9tapes principales :<\/p>\n<ul>\n<li>Identification des risques<\/li>\n<li>\u00c9valuation des risques<\/li>\n<li>Traitement des risques<\/li>\n<li>Suivi des risques<\/li>\n<\/ul>\n<p>Il est bon de commencer par d\u00e9finir les processus de l\u2019entreprise avant d\u2019identifier les risques. Un plan de processus illustre les processus de valeur ajout\u00e9e et les ressources n\u00e9cessaires pour fournir des produits ou des services utiles afin de satisfaire les clients.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/Proces-map-1-1.jpg\" alt=\"Processus-map-1\" width=\"600\" height=\"347\" class=\"alignnone size-full wp-image-23081\" srcset=\"https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/Proces-map-1-1.jpg 600w, https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/Proces-map-1-1-480x278.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 600px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Conna\u00eetre les enjeux, les indicateurs et les risques associ\u00e9s \u00e0 chaque processus permet d\u2019obtenir des informations claires sur la mani\u00e8re de proc\u00e9der \u00e0 des am\u00e9liorations.<\/p>\n<p>Il existe deux fa\u00e7ons d\u2019identifier les risques, au niveau strat\u00e9gique ou op\u00e9rationnel. L\u2019analyse SWOT ou l\u2019analyse des attentes des parties prenantes sont de tr\u00e8s bons outils pour identifier les risques strat\u00e9giques. Dans le cadre des op\u00e9rations quotidiennes, les probl\u00e8mes, les plaintes, les audits, les mesures correctives, les indicateurs, etc., sont des \u00e9v\u00e9nements courants utilis\u00e9s pour d\u00e9tecter les risques. Une probl\u00e9matique r\u00e9currente constitue une source typique pour d\u00e9clarer un nouveau risque.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/SWOT-or-stakeholder-1.jpg\" alt=\"SWOT-ou-stakeholder\" width=\"600\" height=\"342\" class=\"alignnone size-full wp-image-23083\" srcset=\"https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/SWOT-or-stakeholder-1.jpg 600w, https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/SWOT-or-stakeholder-1-480x274.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 600px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Il existe diff\u00e9rentes m\u00e9thodologies pour \u00e9valuer les risques. Une m\u00e9thode simple consiste \u00e0 \u00e9valuer la probabilit\u00e9, l\u2019occurrence et l\u2019impact ou la gravit\u00e9 des risques. La gravit\u00e9 du risque est la multiplication de la probabilit\u00e9 par des facteurs d\u2019impact. L\u2019impact est parfois exprim\u00e9 en valeur mon\u00e9taire. Dans la m\u00e9thodologie FMEA (Failure Mode and Effects Analysis), la gravit\u00e9 du risque est la multiplication de trois facteurs : l\u2019impact, la probabilit\u00e9 et la d\u00e9tection. La gravit\u00e9 du risque est souvent affich\u00e9e sous forme d\u2019un tableau de bord pour un certain laps de temps. Un tableau de bord est un outil id\u00e9al pour surveiller les valeurs de l\u2019\u00e9valuation des risques au fil du temps et leur \u00e9volution.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/methodologies-assess-risks-1.jpg\" alt=\"les-methodologies-evaluent-les-risques\" width=\"600\" height=\"349\" class=\"alignnone size-full wp-image-23084\" srcset=\"https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/methodologies-assess-risks-1.jpg 600w, https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2017\/08\/methodologies-assess-risks-1-480x279.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 600px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Les risques de haute gravit\u00e9 sont indiqu\u00e9s dans la zone rouge du tableau de chaleur. Ces risques doivent \u00eatre trait\u00e9s. Des mesures correctives sont assign\u00e9es aux responsables du processus afin de r\u00e9duire la probabilit\u00e9 ou l\u2019impact de ces risques. Des contr\u00f4les p\u00e9riodiques sont instaur\u00e9s pour surveiller ces risques.<\/p>\n<p>Des documents de conformit\u00e9 aux risques seront n\u00e9cessaires pour d\u00e9crire vos m\u00e9thodologies et proc\u00e9dures de gestion des risques ainsi que leurs instructions connexes. Ces documents font g\u00e9n\u00e9ralement partie de votre syst\u00e8me de gestion des documents de qualit\u00e9.<\/p>\n<p>Les feuilles de calcul Excel ne sont pas les outils id\u00e9aux pour g\u00e9rer les risques et leurs actions et contr\u00f4les associ\u00e9s. Excel est un outil personnel qui n\u2019est pas adapt\u00e9 au travail collaboratif.<\/p>\n<p>Un logiciel de gestion int\u00e9gr\u00e9e de la qualit\u00e9 comme BPA Quality aidera les responsables de la qualit\u00e9 \u00e0 mettre en place un syst\u00e8me de gestion participative de la qualit\u00e9 et des risques.<\/p>\n<p><a href=\"https:\/\/www.bpa-solutions.net\/fr\/quality-management-software\/\">Demandez un essai gratuit sans BPA<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Risk management is a fundamental part of your Quality Management System. In the latest ISO 9001:2015 quality standard, risk management has become a central preoccupation. Risk management is about developing a preventive attitude to avoid the occurrence of unfortunate events. In managing risks, companies can save resources, improve productivity and increase collaborators\u2019 safety and health. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":13264,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[64,58,83],"tags":[],"class_list":["post-13252","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpa-solutions","category-news-about","category-quality-products"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Driving Efficient Risk Management - BPA Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bpa-solutions.net\/fr\/gestion-efficace-des-risques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Driving Efficient Risk Management - BPA Solutions\" \/>\n<meta property=\"og:description\" content=\"Risk management is a fundamental part of your Quality Management System. In the latest ISO 9001:2015 quality standard, risk management has become a central preoccupation. Risk management is about developing a preventive attitude to avoid the occurrence of unfortunate events. In managing risks, companies can save resources, improve productivity and increase collaborators\u2019 safety and health. 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