{"id":7229,"date":"2014-04-22T13:56:42","date_gmt":"2014-04-22T13:56:42","guid":{"rendered":"https:\/\/www.bpa-solutions.net\/?p=7229"},"modified":"2023-05-09T04:43:35","modified_gmt":"2023-05-09T04:43:35","slug":"conseils-townsend-implementant-un-crm-de-flux-de-travail-a-trois-etats","status":"publish","type":"post","link":"https:\/\/www.bpa-solutions.net\/fr\/tips-townsend-implementing-three-state-workflow-crm\/","title":{"rendered":"Conseils de Townsend\u00a0: mise en \u0153uvre d'un workflow \u00e0 trois \u00e9tats dans CRM"},"content":{"rendered":"

J'aimerais vous expliquer comment les flux de travail SharePoint peuvent ajouter une nouvelle couche d'am\u00e9lioration \u00e0 vos applications BPA. En utilisant le flux de travail en trois \u00e9tapes pr\u00eat \u00e0 l'emploi, vous pouvez ajouter un processus d'approbation simple et automatis\u00e9. L'automatisation de la cr\u00e9ation et de l'attribution des t\u00e2ches est essentielle pour r\u00e9duire les t\u00e2ches administratives et optimiser l'utilisation du temps de vos employ\u00e9s.<\/p>\n

Le flux de travail en trois \u00e9tapes de SharePoint Foundation, qui est enti\u00e8rement configurable \u00e0 partir de la partie frontale de SharePoint, vous fournit un assistant de configuration facile pour commencer. Par exemple, le flux de travail en trois \u00e9tapes peut contenir votre biblioth\u00e8que de documents d'entreprise (qui peut contenir vos mod\u00e8les de documents standardis\u00e9s internes, etc.), puis n\u00e9cessiter l'approbation de vos diff\u00e9rents d\u00e9partements avant d'\u00eatre publi\u00e9 pour \u00eatre utilis\u00e9 dans le reste de votre application BPA.<\/p>\n

Supposons que vous disposiez d'un accord de niveau de service (SLA) qui doit \u00eatre joint \u00e0 tous les devis envoy\u00e9s aux clients. Ce document SLA est un mod\u00e8le que votre personnel de vente peut modifier avec des donn\u00e9es centr\u00e9es sur le client avant de le diffuser, mais les mises \u00e0 jour du mod\u00e8le doivent \u00eatre approuv\u00e9es avant la publication des nouvelles versions. C'est l\u00e0 que le flux de travail en trois \u00e9tapes entre en jeu, pour s'assurer que le personnel appropri\u00e9 jette un coup d'\u0153il aux r\u00e9visions de votre mod\u00e8le et donne son accord sur les changements. SharePoint collecte automatiquement toutes les informations\/commentaires qu'ils peuvent avoir sur les changements et enregistre les informations n\u00e9cessaires pour l'audit de l'activit\u00e9 et les donn\u00e9es historiques pour toutes les actions prises au cours du processus de flux de travail.<\/p>\n

Les param\u00e8tres du flux de travail \u00e0 trois \u00e9tats sont relativement simples et vous invitent \u00e0 fournir quelques informations g\u00e9n\u00e9rales lors de la premi\u00e8re \u00e9tape de la configuration. Il vous sera demand\u00e9 d'entrer :<\/p>\n

    \n
  1. Nom du flux de travail<\/li>\n
  2. Liste de t\u00e2ches que le flux de travail doit utiliser pour cr\u00e9er les t\u00e2ches associ\u00e9es<\/li>\n
  3. Liste d'historique pour le suivi des donn\u00e9es historiques du flux de travail<\/li>\n
  4. Options de d\u00e9marrage :
    \na. Permettre le d\u00e9marrage manuel du flux de travail
    \nb. Lancer le workflow pour approuver la publication d'une version majeure d'un \u00e9l\u00e9ment
    \nc. D\u00e9marrer le flux de travail lorsque de nouveaux \u00e9l\u00e9ments sont cr\u00e9\u00e9s\/ajout\u00e9s
    \nd. D\u00e9marrer le flux de travail lorsqu'un \u00e9l\u00e9ment a \u00e9t\u00e9 modifi\u00e9<\/li>\n<\/ol>\n

    Apr\u00e8s cette configuration initiale, vous d\u00e9finirez les d\u00e9tails de votre flux de travail. Vous s\u00e9lectionnerez trois \u00e9tats pour votre flux de travail, par exemple : En attente d'approbation, Approuv\u00e9, Publi\u00e9. Les param\u00e8tres de configuration finaux vous invitent \u00e0 choisir ce qui doit se passer lorsqu'un flux de travail est lanc\u00e9 et lorsqu'il atteint son \u00e9tat interm\u00e9diaire. Des d\u00e9tails tels que :<\/p>\n

      \n
    1. Titre de la t\u00e2che<\/li>\n
    2. Description de la t\u00e2che<\/li>\n
    3. Date d'\u00e9ch\u00e9ance de la t\u00e2che<\/li>\n
    4. T\u00e2che assign\u00e9e \u00e0<\/li>\n
    5. D\u00e9tails de la messagerie \u00e9lectronique :
      \na. A qui envoyer la notification ?
      \nb. Objet du courriel
      \nc. Corps de texte<\/li>\n<\/ol>\n

      Automatiser l'acheminement des documents, exiger l'approbation des devis envoy\u00e9s aux clients ou suivre le cycle de vie d'une solution sont autant d'exemples de la mani\u00e8re dont le simple moteur de flux de travail \u00e0 trois \u00e9tats peut apporter efficacit\u00e9 et puissance \u00e0 vos applications BPA. Le potentiel de votre suite d'applications BPA, \u00e9tendu par l'utilisation de nombreuses fonctionnalit\u00e9s inh\u00e9rentes \u00e0 Microsoft SharePoint, est illimit\u00e9. Utilisez vos connaissances de SharePoint pour construire des solutions telles que des flux de travail pr\u00eats \u00e0 l'emploi et des flux de travail personnalis\u00e9s, et vous verrez qu'en optant pour les applications BPA, vous n'avez pas seulement acquis un excellent outil, mais aussi un cadre que vous pouvez \u00e9tendre pour r\u00e9pondre \u00e0 vos besoins sp\u00e9cifiques.<\/p>\n

      Inscrivez-vous pour recevoir notre blog par e-mail et ne manquez jamais un conseil de Townsend !<\/p>\n

      \"conseils<\/a><\/p>","protected":false},"excerpt":{"rendered":"

      I\u2019d like to tell you about how SharePoint workflows can add another layer of enhancement to your BPA applications. By using the out of the box Three-state workflow, you can add a simple, automated approval process. Automating the creation and assignment of tasks is vital to reducing administrative tasks and optimizing the use of your […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[90],"tags":[],"class_list":["post-7229","post","type-post","status-publish","format-standard","hentry","category-townsend-tips"],"acf":[],"yoast_head":"\nTips From Townsend: Implementing Three State Workflow in CRM - BPA Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bpa-solutions.net\/fr\/conseils-townsend-implementant-un-crm-de-flux-de-travail-a-trois-etats\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tips From Townsend: Implementing Three State Workflow in CRM - BPA Solutions\" \/>\n<meta property=\"og:description\" content=\"I\u2019d like to tell you about how SharePoint workflows can add another layer of enhancement to your BPA applications. By using the out of the box Three-state workflow, you can add a simple, automated approval process. Automating the creation and assignment of tasks is vital to reducing administrative tasks and optimizing the use of your […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bpa-solutions.net\/fr\/conseils-townsend-implementant-un-crm-de-flux-de-travail-a-trois-etats\/\" \/>\n<meta property=\"og:site_name\" content=\"BPA Solutions\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BPASolutions?fref=ts\" \/>\n<meta property=\"article:published_time\" content=\"2014-04-22T13:56:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-09T04:43:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bpa-solutions.net\/wp-content\/uploads\/2014\/04\/crm-tips.png\" \/>\n<meta name=\"author\" content=\"Boris Lutz\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@BPA_SOLUTIONS\" \/>\n<meta name=\"twitter:site\" content=\"@BPA_SOLUTIONS\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Boris Lutz\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.bpa-solutions.net\\\/tips-townsend-implementing-three-state-workflow-crm\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bpa-solutions.net\\\/tips-townsend-implementing-three-state-workflow-crm\\\/\"},\"author\":{\"name\":\"Boris Lutz\",\"@id\":\"https:\\\/\\\/www.bpa-solutions.net\\\/#\\\/schema\\\/person\\\/1752d1ec96e94ebb1316bd53a2bd57ae\"},\"headline\":\"Tips From Townsend: Implementing Three State Workflow in CRM\",\"datePublished\":\"2014-04-22T13:56:42+00:00\",\"dateModified\":\"2023-05-09T04:43:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.bpa-solutions.net\\\/tips-townsend-implementing-three-state-workflow-crm\\\/\"},\"wordCount\":544,\"publisher\":{\"@id\":\"https:\\\/\\\/www.bpa-solutions.net\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.bpa-solutions.net\\\/tips-townsend-implementing-three-state-workflow-crm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.bpa-solutions.net\\\/wp-content\\\/uploads\\\/2014\\\/04\\\/crm-tips.png\",\"articleSection\":[\"Townsend Tips\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bpa-solutions.net\\\/tips-townsend-implementing-three-state-workflow-crm\\\/\",\"url\":\"https:\\\/\\\/www.bpa-solutions.net\\\/tips-townsend-implementing-three-state-workflow-crm\\\/\",\"name\":\"Tips From Townsend: Implementing Three State Workflow in CRM - 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