Quality 4.0 – BPA Helps at Each Stage of the Value Chain

In February and March 2019, BCG, in collaboration with ASQ and DGQ, conducted an online survey to assess the current status and future impact of Quality 4.0 initiatives. The study can be downloaded from the BCG website below.

Quality 4.0 has many applications at each stage of the value chain. BPA software and Office 365 technologies can help organizations to implement Quality 4.0 use cases, from R&D to after-sales, including procurement, manufacturing and logistics.

Here are some examples how BPA and Office 365 technologies can help you in your Quality 4.0 journey.


Switching to an agile product/project development methodology, organizations can save a lot of time and effort. We help to better connect project teams together by providing instant collaboration tools with internal/external teams and collecting project data, actions, decisions in a structured way.


We facilitate cross-company collaboration with suppliers by better tracking nonconformity, improvement actions, and providing supplier performance dashboard, read article.


Using BPA, shift workers can access digital SOPs on touchscreen on the shop floor. We facilitate quality control in the production line, using mobile devices with object detection and AI, read article. A failure catalogue mobile app helps manufacturing workers to take decisions about nonconformities. With instant collaboration, problem solving processes will be much more efficient, read article. BPA’s underlaying technologies like Microsoft Azure allows predictive maintenance or nonconformity detection with IoT.


Using an object detection app helps inventory workers to count and categorize inventory items, read article.

Service and after sales

We improve customer support through instant collaboration and customer surveys, read article.


BPA’s end-to-end QM software facilitates cross-functional collaboration, thanks to centralized data and instant collaboration tools with internal departments and external stakeholders.  The software makes sure your organization has the needed skills and competences for achieving Quality 4.0, read article. BPA tools can successfully be used for lean management initiatives to reduce cost and reach continual improvement.

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