BPA Solutions Privacy Policy

This Privacy Policy applies to websites – www.bpa-solutions.net and community.bpa-solutions.net – owned and operated by BPA Solutions SA and BPA Solutions USA LLC (BPA) and software/add-ins developed by BPA Solutions SA and BPA Solutions USA LLC (BPA).

BPA Solutions commits itself to ensure the privacy of your personal data and to protect them. This privacy statement demonstrates our practices regarding the storage and the protection of your data.

BPA strives to make this web site content and related documents up to date. Users are requested to verify the accuracy of information. BPA will not be liable for any cost, loss or damage suffered by you in using the BPA websites.

The personal information you provide will only be used by BPA within the strict limits of our business relations (i.e. managing trial requests, software/add-ins licenses, invoicing, training, information and support). BPA will not share, distribute or sell your data to third parties. We currently obtain your personal information through:

• The trial access forms
• The partner request forms
• Registration for webinars or events
• Event scanning
• Sign-up to our newsletters
• Registration to our support & partner portals
• Registration to download our software/add-ins
• Registration to ask for a software/add-in license key

We currently collect full name, position, company name, phone number, email address, company address and the BPA products you are interested in.

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

In registering to our support & partner portals we collect all information you will post on these portals like support requests and answers. This information is maintained confidential between you and BPA and is not shared with other users.

In registering to download our software/add-ins, we will collect the information required by Microsoft and BPA to process your demand.

BPA will use the collected information for the following matters:

• Send you the requested information like giving an access to our trial sites, downloading our software/add-ins, sending our newsletters or providing a quote
• Deliver the ordered products and license keys
• Identify you when connecting to our support & partner portals
• Contact you directly or via one of our BPA partners

We use cookies to improve your user experience when browsing our websites (chat software).

We use service providers, including a marketing automation provider, and website analytics provider, to provide certain services in support of the Site. These service providers may need to have access to your information in order to provide their services.

BPA may transfer your Personal Information to other companies within the BPA group and/or to Business Partners, if required for the purposes described in this Privacy Statement. This may involve the transfer of your Personal Information to countries outside your home country or region, including outside the European Economic Area if that is your region, which may have a different level of data protection from your home country. Such countries may include, without limitation, the United States and other countries in which BPA or its subsidiaries, affiliates or Business Partners are active. We will take all reasonable technical and organizational measures to safeguard Personal Information we transfer.

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). We may send you marketing communications from us if (i) you asked for a free trial, made a purchase or asked for information from us about our goods or services or (ii) our team obtained information about you from third party sources such as public databases, our Business Partners, joint marketing partners, social media platforms, and from other third parties. We may use the information to better understand you to enhance our ability to provide relevant marketing, products and services to you and to help prevent and detect fraud (iii) you consented to receive marketing communications and in each case you have not opted out of receiving such communications since. You can still opt out of receiving marketing emails from us at any time. If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, support contracts etc.

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. If you wish to exercise any of the rights set out above, please email us at sales@bpa-solutions.net. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

BPA takes all realistic security measures to protect personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. BPA accepts no responsibility for the unauthorized access of personal information held by BPA.

BPA provides hyperlinks to other websites from the BPA Solutions, BPA Community sites. Other websites are not subject to BPA’s privacy policy.

The content of this online privacy policy may be updated from time to time, so we suggest that you return to the website on a regular basis and carefully read the information provided.

Should you have any concerns regarding the BPA privacy policy please contact us at sales@bpa-solutions.net and we will do our best to answer your questions.

Please contact us if you wish to stop correspondence with BPA.

Last updated January 1, 2021.