How looks a typical day in a Quality Manager’s life?
Beside operational quality matters, Quality Managers and their team spend a lot of time to administrate heavy paper systems.
Because of the lack of adequate systems, Quality Managers have to deal with a lot of Excel files, retyping data again and again to have consolidated information on processes. Excel is an individual solution that is not adapted to solve quality matters.
Database systems are common to store quality data, like non-conformances, CAPA and others. Even if databases have several advantages compared to Excel files, they miss user-friendliness and collaborative features. Usually, these databases have been developed internally and become obsolete once developers leave the company.
Plenty of digital Quality Management solutions exist in the market. They will bring several advantages like integrating many modules in one single solution. However most of these solutions are intended to larger organizations, they are expensive with a long time to deployment and often built on non-flexible proprietary technologies. Return on investment with such solutions is unclear.
Quality Managers, we know your pains and will change your life.
Office 365 users, stay tuned it’s coming very soon for you too…