ISO 9001 compliance made practical

How BPA eQMS helps

• List internal and external factors and create a formatted document in the compliance documents. Leverage the SWOT tool to list strengths/weaknesses for internal factors, and threats/opportunities for external ones

• List stakeholders and create a formatted document in the compliance documents. Optionally maintain the stakeholder register directly in the Stakeholder Management module.

• Define the scope of the QMS and create a formatted document in the compliance document. Leverage prebuilt workflow to approve and publish documents and collect collaborator training awareness.

• Maintain a process-centered QMS by defining core processes and sub-processes, assigning process owners, and linking supporting documentation and performance indicators to each process. Use indicators and audit results to identify gaps and improvements, then update processes and documented information accordingly.

How BPA eQMS helps

• Define and maintain leadership commitments, policies, and responsibilities as controlled documents. Monitor customer-focused and QMS performance indicators, and use audit outcomes to confirm implementation and drive improvements.

• Maintain the quality policy as a controlled document in compliance document, so the approved version is always available, traceable, and kept current.

• Prepare and publish the organization chart including QMS responsibility, list and import plants/departments, list and import jobs, list and import collaborators.

How BPA eQMS helps

• With the prebuilt SWOT tool and risk module, you can manage strategical and operational risks. Mitigate risks with the controls and actions tools. Create a customer survey form with MS Forms, and leverage prebuilt workflows to collect customer feedback data in the eQMS. 

• With the prebuilt objectives and indicators tools, you can measure key indicators periodically and track corrective actions.

• Leverage the prebuilt change management module to track related corrective actions, update affected processes in Process Management and create CAPA Actions for required corrective actions and for tracking their effectiveness until closure. Assess change-related risks and mitigation actions in Risk Management.

How BPA eQMS helps

• Manage collaborators, equipment and organizational knowledge with BPA’s prebuilt modules and tools. Maintain competence and training records in to ensure required roles have appropriate skills and awareness.

• Track collaborator’s training awareness for important documents. The lessons learned tool is key to highlight important facts and communicate them. Leverage task in MS Planner, discussion flows, and Teams to communicate around key QMS events.

• Create/import/publish/update documents in the compliance documents module. Optionally use Purview to create classification rules and retention policies. Provide access to collaborators based on their roles and create the needed SharePoint groups for permissions.

• Leverage the prebuilt form module and automated workflows to manage forms and securely store their records. 

• Implement Q-Pilot to allow collaborators to get instant answers to their quality-related questions.

How BPA eQMS helps

• Create/import operating procedures and documents in the compliance documents module and publish documents for further training.

• Use the prebuilt supplier management module to manage, approve and evaluate suppliers as well as manage all their related documents.

• Efficiently manage nonconformities and related corrective actions with the nonconformity management module.

• Easily plan supplier audits leveraging the preconfigured audit form and workflow to alert auditees, provisioning audit questions, and collecting signatures, link findings and corrective actions. 

How BPA eQMS helps

• The eQMS includes preconfigured modules for managing clients with customer feedback and complaints with related actions. Customer feedback and complaints are created by using the nonconformity form, leveraging the prebuilt workflow for investigating, planning actions, and verifying effectiveness.

• Leverage preconfigured modules to manage audits with related nonconformities and actions. Internal audits are planned leveraging the preconfigured audit form and workflow for alerting auditees, provisioning audit questions and collecting signatures. A Power BI report is available for monitoring audits.

• Plan and run management reviews with related findings and actions, use prebuilt workflows for automated notifications, use prebuilt Power BI reports for QMS performance and generate review reports.

How BPA eQMS helps

• Create nonconformities by using the nonconformity form and leverage the prebuilt workflow for investigating, planning actions, and verifying effectiveness. Optionally, the nonconformity form can be leveraged to manage opportunities for improvement.

• Create corrective actions by leveraging the action form, and the dedicated prebuilt workflow for tracking and monitoring actions.

• Easily create a customer survey form with MS Forms, and leverage prebuilt workflows to collect and monitor customer feedback.

• Leverage the management review module to verify eQMS efficiency and drive continuous improvement.