Welcome to BPA Community 365
Your one stop hub for support and learning
The BPA Community is the central destination for everything related to your BPA Solutions experience. Whether you are a new user exploring our solutions or an existing client looking for guidance, technical support, training resources, or product updates, this platform gives you direct access to the tools and knowledge you need to succeed.
Navigate this secure environment to easily interact with BPA experts, access educational content, manage support requests, and stay current with the latest releases.
Already a client?
Log in to explore resources and submit support cases.
A complete client enablement platform
Submit and track support cases
Easily request help for system or performance issues, workflow challenges, configuration questions, training needs, feature requests, professional services engagements and license requests.
Explore the BPA knowledge base
Empower your teams with self service learning. Find step by step guides for BPA modules and features, best practice and how to documentation, as well as video tutorials.
Manage and register new users
Easily register additional users and expand access to support ticketing, documentation, downloads, training materials and AI assistance.
Stay current with latest updates
To ensure your BPA platform is always operating at peak performance, access release notes and product announcements, BPA packages ready for download, recorded webinars and product training videos.
Access BPA’s latest insights
Stay informed about product innovations and best practices through BPA’s Inspired newsletters repository. Access product updates, feature spotlights, customer stories and expert insights.
Built to evolve
THE BPA COMMUNITY 365 ROADMAP
As we are launching the platform with essential communication and support capabilities, additional features and services will be rolled out progressively to deliver an increasingly rich and intelligent client experience.
CURRENT PHASE : Reliable Communication
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Submit support requests directly through the platform.
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Reply to cases by email or within the portal.
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Track the progress of your requests in one central place.
COMING SOON : Resources and Self Service
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Help Center articles and best-practice guides.
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Upgrade and package information.
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Educational resources and documentation.
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Ongoing content additions throughout the year
PLANNED : Intelligent Assistance
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AI-powered search across resources.
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Contextual recommendations and guidance.
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Faster access to relevant information.
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