Integrated Quality + Information Security Compliance with Office 365 & BPA Apps

Combining Quality + Information Security – like required by ISO 27001 or GDPR – with BPA Quality on SharePoint/Office 365. There are a lot of similarities in ISO clauses/chapters for quality (9001), environment (14001), information security (27001), health and safety (45001) and others. This means organizations can use the same tools to setup a “global […]

How Technology Supports Business Continuity During Crisis

Like other countries, Switzerland – where BPA is headquartered – has closed all schools until April 30th, shut down all public places as well as outdoor sports facilities and parks. Everyone who can is advised to stay home in order to help protect the most vulnerable people in our society and slow down the spread […]

Improving Cross-Company Collaboration with BPA, Teams & Office 365/SharePoint

Improving cross-company collaboration, with Teams, Power Apps, Power Automate and BPA Quality on SharePoint/Office 365. Cross-company collaboration is complex, even in the digital world. Emails remain the traditional way to communicate with suppliers, customers and external stakeholders. However, emails are personal, not formatted and not very efficient. Using self-service portals with external stakeholders is a […]

Quality 4.0 – BPA Helps at Each Stage of the Value Chain

In February and March 2019, BCG, in collaboration with ASQ and DGQ, conducted an online survey to assess the current status and future impact of Quality 4.0 initiatives. The study can be downloaded from the BCG website below. Quality 4.0 has many applications at each stage of the value chain. BPA software and Office 365 […]

Building Effective Customer Feedback Surveys with Office 365/SharePoint & BPA Apps

Integrated approach for building a customer feedback survey, consolidate data and take the necessary measures, using Forms, Power Automate and BPA Quality on SharePoint/Office 365. In ISO 9001:2015, the clause 9.1 requires an organization to determine appropriate methods for monitoring and measuring customer satisfaction by using customer satisfaction surveys or providing methods for receiving and […]

QM Software Evaluation & Implementation – SAQ Event Summary

We would like to thank the SAQ section Zürich for their authorization to reuse some photos and content from their article published in the Management & Qualität review in December 2019. The original article can be downloaded below in original German language. Last Fall 2019, the Swiss Association for Quality (SAQ, Zürich section) has organized […]

BPA Quality App on Office 365/SharePoint – 3 Minute-Introduction Video

BPA Quality is an integrated app for Quality, Health, Security and Environment to fit ISO series or any regulation and methodology. It covers all modules needed for efficient continual improvement, like customer satisfaction, supplier evaluation, graphical process maps, compliance document management and more. Customers can extend the app to their needs and replace existing spreadsheets […]

Pareto

Pareto Analysis as an Effective Quality Improvement Tool

Pareto dashboard example to determine which root causes provoked 80% of nonconformities using BPA Quality on Office 365 and Power BI. In the quality improvement context, a Pareto chart is a simple tool that helps organizations identify the most frequent defects, complaints, or any other factor that can be counted and categorized. The chart takes […]

Microsoft Opens Datacenters in Switzerland

It’s live ! Microsoft cloud is now available in Switzerland. Microsoft’s cloud datacenter regions in Switzerland are up and running with local data residency for security and control as well as redundancy across the Zurich and Geneva areas. In the first phase, selected customers (early adopters) will benefit from Microsoft cloud services in Switzerland. General […]

Building an Efficient Skill or Competency Matrix with Office 365 & SharePoint

Innovative way to manage skills, competencies and produce an interactive skill matrix dashboard, using Power Automate for automation, Power BI for reporting and BPA Quality on SharePoint/Office 365. In ISO 9001:2015, the clause 7.2 specifically requires an organization to determine the necessary competency of collaborators and ensure they are qualified on the basis of appropriate […]