Quality 4.0 – BPA Helps at Each Stage of the Value Chain

In February and March 2019, BCG, in collaboration with ASQ and DGQ, conducted an online survey to assess the current status and future impact of Quality 4.0 initiatives. The study can be downloaded from the BCG website below. Quality 4.0 has many applications at each stage of the value chain. BPA software and Office 365 […]

Building Effective Customer Feedback Surveys with Office 365/SharePoint & BPA Apps

Integrated approach for building a customer feedback survey, consolidate data and take the necessary measures, using Forms, Power Automate and BPA Quality on SharePoint/Office 365. In ISO 9001:2015, the clause 9.1 requires an organization to determine appropriate methods for monitoring and measuring customer satisfaction by using customer satisfaction surveys or providing methods for receiving and […]

QM Software Evaluation & Implementation – SAQ Event Summary

We would like to thank the SAQ section Zürich for their authorization to reuse some photos and content from their article published in the Management & Qualität review in December 2019. The original article can be downloaded below in original German language. Last Fall 2019, the Swiss Association for Quality (SAQ, Zürich section) has organized […]

BPA Quality App on Office 365/SharePoint – 3 Minute-Introduction Video

BPA Quality is an integrated app for Quality, Health, Security and Environment to fit ISO series or any regulation and methodology. It covers all modules needed for efficient continual improvement, like customer satisfaction, supplier evaluation, graphical process maps, compliance document management and more. Customers can extend the app to their needs and replace existing spreadsheets […]

Pareto

Pareto Analysis as an Effective Quality Improvement Tool

Pareto dashboard example to determine which root causes provoked 80% of nonconformities using BPA Quality on Office 365 and Power BI. In the quality improvement context, a Pareto chart is a simple tool that helps organizations identify the most frequent defects, complaints, or any other factor that can be counted and categorized. The chart takes […]

Microsoft Opens Datacenters in Switzerland

It’s live ! Microsoft cloud is now available in Switzerland. Microsoft’s cloud datacenter regions in Switzerland are up and running with local data residency for security and control as well as redundancy across the Zurich and Geneva areas. In the first phase, selected customers (early adopters) will benefit from Microsoft cloud services in Switzerland. General […]

Building an Efficient Skill or Competency Matrix with Office 365 & SharePoint

Innovative way to manage skills, competencies and produce an interactive skill matrix dashboard, using Power Automate for automation, Power BI for reporting and BPA Quality on SharePoint/Office 365. In ISO 9001:2015, the clause 7.2 specifically requires an organization to determine the necessary competency of collaborators and ensure they are qualified on the basis of appropriate […]

Simplifying Audit Management with Office 365/SharePoint

Innovative approach for managing audits by using BPA Quality and Microsoft Office 365 technologies like Flow for automation, Power Apps for mobility and Power BI for advanced reporting. Managing audits or inspections is not an easy process. Typical considerations when managing audits include: audit planning and preparation, audit execution – e.g. with a mobile device, […]

Text Recognition AI Plugin Brings Unique OCR Capabilities to BPA Apps

Disruptive way to scan a business card, read contact details and transfer data in BPA software, by using a mobile phone or a tablet. Microsoft Office 365 brings new AI capabilities for text recognition and business card scanning. These new features can be easily integrated with BPA apps to solve typical business problems, like processing […]

Object Detection AI Model Applied to Quality Management

Disruptive way to detect a non-compliant product and register a nonconformity using BPA software and the object detection AI model provided by the Microsoft power platform with Office 365. BPA is exploring new areas to continuously simplify and improve business processes. This scenario presents a disruptive way to detect a non-compliant product by taking photos […]