Using BPA eQMS software solutions brings ultimate benefits to your company but also your external clients, like sharing good practices and improve cross-organizational collaboration and workflows.
Get Feedback from Customers
BPA software solutions bring simple tools to get customer feedback and share satisfaction surveys with clients, leading to better client-supplier collaboration and enhanced customer satisfaction. Getting client inputs in the eQMS system doesn’t require any software license for the client.
Use Familiar Tools
BPA eQMS leverages Microsoft 365 technologies, familiar to most clients, facilitating their adaptation and use of the platform. Invite external clients with a complimentary guest access and ultimate security and share access to client-specific documents or data with selected permissions.
Share Documents with Clients
BPA eQMS software and Microsoft 365 simplifies cross-organizational document sharing and collaboration. External clients can propose specification documents to be added in the QMS. You can share good practice videos and training documents with external clients, facilitating product usage and improving customer satisfaction.
Streamline Client Workflows
It’s easy to configure cross-organizational automated workflows like customer complaints, client specifications, satisfaction surveys, streamlining collaboration with external clients and reducing inefficient emails. Your teams get complete and formatted information for quicker and better investigation and treatment.
Ensure Data Security and Availability
Hosted within the Microsoft 365 cloud, BPA eQMS Solutions ensure the utmost data security and availability. With a strong defense against cyber attacks, blocking up to 99% of threats, and offering maximized system availability, your company and external clients get ultimate protection.
Treat Customer Complaints Effectively
Understanding customer needs and addressing their complaints is critical for maintaining brand loyalty. BPA eQMS software makes it easy to capture complaints and effectively respond to customer feedback, driving client satisfaction. Automated workflows ensure a quick complaint treatment with effective corrective actions.
Usually, external clients get a complimentary guest access to specific forms and workspaces with selected permissions. They can access the necessary tools and data without investing in their own software.
BPAQuality365® Unique Software Benefits
Boosting user experience & have fun!
Enhancing your existing assets & be unique!
Enabling modern technologies & go smart!
Product : Quality
SMS gives us a great opportunity to manage all business processes that are necessary to keep our companies running and to comply with the ISO 9001:2015 rules and regulations. The solution was recently extended and we are nearly ready...
Securitas Success Story
Belgium and Luxembourg
Microsoft 365 is the Right Technology For Your QMS
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