Tips from Townsend: Using the BPA Quote Generator
October 17, 2014
This month I’d like to share with you some of the features and functionality inside of the…
Tips from Townsend: Using the BPA Community Site
September 22, 2014
The BPA Community site is your one stop for everything related to your BPA Application. It provides…
Tips From Townsend: Quickly and Easily Import Data Into Your CRM
May 19, 2014
One of the most common requests we receive from new customers during implementation is “How do I…
Tips From Townsend: Implementing Three State Workflow in CRM
April 22, 2014
I’d like to tell you about how SharePoint workflows can add another layer of enhancement to your…
Why Empathy Matters to Your Bottom Line, and How CRM Can Close the Gap
April 15, 2014
Why is empathy valued more highly today when it comes to CRM? Here’s a clue from the…
Tips From Townsend: BPA’s Incredibly Flexible Mobile Administration Console
March 25, 2014
Are you frustrated with “one size fits none” user templates? BPA’s Mobile Administration Console allows your user…
Tips From Townsend: BPA Web Connector Tool
February 20, 2014
Did you know that you can collect information via forms on your public website, and then submit…
Tips From Townsend: BPA Reminder Tool
January 27, 2014
There’s no way to remember to touch base with every client, every week. Right? Wrong! BPA’s CRM…