Easily Report All Non-conformances

Non-conformances module powered by Microsoft 365 technologies

Collecting all non-conformances when they happen is not an easy task. Decisions need to be taken quickly with relevant actions to prevent non-conformances to happen again.

The non-conformance management module included in the eQMS software makes sure everyone can report non-conformances easily when they occur, anywhere, even while offline. We make it easy for external stakeholders to directly report non-conformances in the software. Collecting all non-conformances gives more data to analyze and contribute to continuous improvement of products and processes.

Report All Events With The Non-Conformance Power Apps

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    Report All Events with the Non-conformance Power Apps

    The non-conformance Power Apps makes it easy for anyone to report an incident with their preferred mobile device by taking photos, even when offline. The app was designed for frontline users on production lines and workers on the field to report all non-conformances easily. The app contains a failure catalogue for end users to take quick decisions about non-conformances.

    Let Customers Report Complaints Easily

    Let Customers Report Complaints Easily

    Customers directly report complaints in the software with the needed data for your support team to immediately take assignment. Suppliers report deviation requests with simple and configurable forms. Simply share access to these forms with your internal and external stakeholders with the guarantee of Microsoft 365 security. There is no cost for anyone to report events by using Microsoft Forms.

    Ensure Efficient Problem Solving with Automated Workflows

    When a non-conformance is reported, an automated workflow starts. Members are instantly alerted in Microsoft Teams for quick assignment and investigation, avoiding cumbersome email processes. Intelligent forms guide users to determine root causes (5 why, fishbone) and risks. Automated workflows make sure corrective actions (CAPA) are effective prior the non-conformance is closed.

    Ensure Efficient Problem Solving With Automated Workflows
    Measure Customer Satisfaction

    Measure Customer Satisfaction

    Collect customer satisfaction easily by using survey forms with no extra cost and no software license needed. Simply share access to surveys with your clients and collect satisfaction data in the eQMS software. With Power BI dashboard, decision makers have instant insight about customer satisfaction, simplifying decision making and leading to enhanced client satisfaction.

    Connect with Dynamics 365 ERP System

    We have seamless integration between the eQMS software and Microsoft Dynamics 365. Retrieve data from your ERP system when registering a non-conformance, like a product, an article or any data and avoid redundant data in both systems.

    Connect With Dynamics 365 ERP System
    Improve Productivity With Team Working

    Improve Productivity with Teamworking

    Eliminate frustration dealing with too many emails and switch to productive real-time discussions in Microsoft Teams when working on non-conformances. End users can search and share non-conformance cards while discussing, start a Teams meeting right away or assign follow-up tasks, boosting teamwork productivity.

    Let AI Find Similarities for Better Problem Solving

    We use Artificial Intelligence (AI) in our eQMS software to simplify non-conformance management. End users find their non-conformances or related CAPA actions by simply asking a chatbot in Microsoft Teams. AI is used to find similar non-conformances based on configurable patterns. The result is a quicker and more efficient problem solving process.

    Let AI Find Similarities For Better Problem Solving
    Take Faster Decisions With Power BI

    Take Faster Decisions with power BI

    The non-conformance software module is ready to be used in Power BI reports. Decision makers get periodical reports automatically and drill down interactive charts to view data like they want for quick decision making. In addition, end users get access to graphical reports, like Pareto charts.


    Do More With Microsoft 365 Technologies

    The non-conformance management software module leverages Microsoft 365 technologies, like Teams, Power Platform and SharePoint for an ultimate user experience on any device. Be aligned with your IT strategies to enforce security and reduce cost when managing non-conformances.



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    success stories

    100s of Customers and Counting


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